The Training and Development Manager is an entry-level management position reporting to the Inspector, Support Services or designate. The incumbent will be responsible to develop, network, coordinate resources and deliver related training initiatives, programs and strategies to support the Training Unit and all employees in application of their duties.

JOB DUTIES AND RESPONSIBILITIES

• Develop, implement and/or assist in delivering Course Training Standards and lesson plans.
• Maintain individual employees' training files, data entry on to existing record keeping software as it relates to performance, courses, certifications and training.
• Administer and maintain borrowing of related library materials [videos, books, journals, etc.].
• Research and develop training programs utilizing current techniques, best practices, adult learning methods and equipment.
• Coordinate and delivery of in-house training courses.
• Ensures course evaluations are completed for all in-house training courses.
• Maintain filing system for training courses offered by various training institutions.
• Coordinate new recruit and OJT training as deemed necessary.
• Development of in-service training including Use of Force options, firearms qualifications and other related training through consultation.
• Through SharePoint platform, conduct and maintain a yearly (or on-going) training needs analysis to support the continuous learning and development of all employees.
• Prepare all travel advances for training courses, conferences, and workshops.
• Follows up on all outstanding travel advances and expenses claims related to training courses.
• Coordinates all travel arrangements and necessary accommodations for training courses, conferences, and workshops.
• Present to Board of Police Commissioners and Saint John Police Force Senior Leadership Team
• Assists in the coordination and use of the Saint John Police Force's shooting range, including the scheduling of range activities and equipment care.
• Liaise with agencies approved for use of the SJPF range.
• Liaise with external agencies as required to identify training related needs, problems, issues and concerns.
• Liaise with Patrol Services regarding training.
• Participate in the budget process and prepare reports as it relates to the Training Unit.
• Testify in Court proceedings related to training records.
Revised September 2023
• Perform other related duties as required.

• Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of training requirements.
• Interpret and apply Federal, Provincial, and Municipal policies, procedures, laws, and regulations.
• Ability to communicate effectively both orally and in writing, including the preparation of clear, concise and thorough reports.
• Establish and maintain a cooperative working relationship with those contacted in the course of work.
• Proficient in the Microsoft Office suite, including Word, PowerPoint and Excel, all of which may be necessary for the creation of reports and presentations.
• Foster partnerships and teamwork, both internal and external that lead to continuous problem solving and decision making.
• Successful completion of the security clearance and integrity interview requirements of the Saint John Police Force.
• Knowledge of pertinent Federal, Provincial and Municipal laws, regulations, guidelines, NB Policing Standards and Saint John Police Force policies and procedures would be an asset.

EDUCATION/EXPERIENCE:

• A university degree in Business Administration or related discipline or a combination of education and work experience will be considered.
• Minimum of 3-5 years' experience in progressive roles including project management, training and development.
• Current or previous experience working in a police environment and/or information technology is a definite asset.

BEHAVIOURAL COMPETENCIES

• Adaptability
• Communication
• Conflict Resolution
• Continuous Learning
• Decision Making
• Job Knowledge
• Leadership
• Oral Expression
• Planning and Organization
• Problem Solving
• Professional Judgment
• Written Expression