Bilingual Authorization Coordinator (Medical Administration)

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada's Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.
Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We're committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.
Along with Medavie Health Services, we are part of Medavie - a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.
Job Title: Bilingual Authorization Coordinator/Pharmacy Department: Federal Administered Programs Competition: 12379 Internal/External: Internal/External Employment Type: Full-Time, Permanent Location: Moncton, NB Salary: $33,790 Reports To: Team Leader Closing Date: June 27, 2021
What's in it for you?
What makes us a different kind of employer? We WANT you to have a career that provides work-life balance, and helping you achieve this is important to us. This career opportunity offers no overnight shifts, no weekends, and a pension contribution and because we are in the health business - paid benefits and perks to keep you at your very best.
We are looking for an Authorization Coordinator who is a critical thinker and interested in helping our clients; who thrives in a fast paced environment where they are the face of our team. Our award winning culture, leaders who really care, unmatched training and support are all dedicated to ensure you are set up for success. We want you to stay and grow with us so we ensure that you have the resources to reach your professional goals.
Common goals and collaboration is what we are all about. We offer :
  • A diverse team of colleagues with multiple fields of expertise;
  • Comprehensive health and dental plan that is 100% employer paid effective on your first day;
  • We pay you to become awesome - we offer comprehensive paid training;
  • Opportunities for career development and advancement;
  • Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts;
  • A great work environment from your co-workers to a work space to call your own;
  • A bright facility that offers free parking;
  • Consistent schedule with various shift options, no weekends! A 7.5 hour work day;
  • Base salary of $33,790 plus benefits and perks;
  • Income growth opportunities.

Your every day with us:
We are a centre of expertise specializing in the authorization and reimbursement of health, dental and pharmacy benefits. As an Authorization Coordinator, you are on the front line receiving authorization requests via fax from providers. In this role you will ensure all necessary information is obtained to process the authorization requests and resolve issues while demonstrating you're above and beyond client focused attitude. In addition, you will have administrative responsibilities such as preparation of statistics and reporting for our operational unit, and completion of decision letters.
At this time, due to the Pandemic, the work environment may be at home or in the office depending on the current situation.
What you need to succeed:
  • You like helping people - this is non-negotiable;
  • You are a good communicator - you areclear, concise and friendly;
  • Bilingualism is an asset in this role, but not a show stopper;
  • Whatever it takes attitude, you like a new challenge every day;
  • You have earned a post-secondary diploma or degree and/or relevant working experience in customer service or office administration;
  • Strong technical aptitude - you can multitask and navigate between multiple software applications simultaneously;
  • You can handle the good and challenging calls/cases;
  • You are a problem solving master with strong critical thinking skills; you understand client needs and learn quickly how to get the best results in any environment.
  • Are you currently in a medical/office administration role? Let us tell you why we would be worth considering for your next career move
  • Maybe you are not an Authorization Coordinator.... yet. But you are looking to make your next big move towards a career with Medavie Blue Cross. Let us help you carve your path into the exciting and ever changing world within our team

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Medavie Blue Cross is an equal opportunity employer.
Relevant Field: Medical Administration, Medical Admin, Healthcare Administration, Analyst, Office Admin, Customer Service, Bilingual, French, Work from Home, MedicalOffice Admin, Reception,Healthcare, Insurance
Job Segment: Medical, Pharmacy, Healthcare Administration, Healthcare
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About Medavie Blue Cross

Join an exceptional organization!

Medavie Blue Cross is proud to be one of Canada's Most Admired Corporate Cultures. The insurance business is about more than just claims - it's about relationships too. As a not-for-profit health care provider, caring for our employees, our clients and our communities is core to who we are.

Why Work with Us?

Medavie Blue Cross is a leading member of the Canadian Association of Blue Cross plans that collectively provide coverage to over seven million Canadians. As a not-for-profit organization, we provide health, dental, travel, life and disability benefits to individuals and organizations, and administer various government-sponsored health programs. Our shareholders are the employees, clients and communities we serve. We channel an annual social dividend to the Medavie Health Foundation as part of our commitment to helping Canadians live their best lives, both mentally and physically.

Engaging Culture

We've been recognized as one of Canada's Top 10 Most Admired Corporate Cultures, and embrace this honour every day. We are big enough to make a difference but small enough that everyone can have a voice, influence outcomes and see the impact of their work. You'll join a team of talented individuals who have passion, experience and motivation to make a difference in the lives of customers. People stay because of the relationships they form with coworkers and customers.

Total Rewards Package

We offer competitive compensation and great benefits like a comprehensive health and dental plan that is 100% paid by us, pensions with contribution matching, RRSPs, and short and long-term disability and life insurance. We strive to provide a stable work environment dedicated to long-term, healthy employment relationships so you can excel in what you do.

Healthy Work Environment

Our work environment enables employees to be respected and fulfilled both professionally and personally through healthy relationships, work-life balance and meaningful work. We are committed to our employees' health and wellbeing, but we know improving health outcomes starts with us. That's why we believe employees who are given flexibility and are able to balance their career and lives will contribute more.

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