Sales Support Associate

Location: Sydney, NS

Term: Permanent, Full Time (40 hours per week)

Anticipated Start Date: ASAP

Type: In-Office Only

About The Opportunity

At Protocase Inc., we don't just manufacture custom solutions for engineers, scientists and innovators; we empower our team members to grow personally and professionally. Our Sales Support Associate role isn't just a job; it's a path to personal and career development.

Imagine stepping into a role where you become the guide for new customers, driving business growth, and helping them embark on their unique journey into the world of custom manufacturing. Your goal is to ensure they have a seamless and memorable experience with Protocase. Your responsibilities will go beyond administrative tasks. Equipped with a welcoming smile and a wealth of knowledge (we will train you!), you'll be ready to answer questions and facilitate the sales process, igniting enthusiasm for the possibilities ahead.

Qualifications

Above all else we are looking for dynamic candidates who enjoy interacting with people and are driven by their curiosity and team sales goals. If you have the right attitude, and the aptitude for learning on the job, this could be the opportunity for you!

• Experience in a sales/account manager or administrative role (call center experience would be considered a major asset)
  
• Strong communication skills (verbal and written)
• People-driven personality
  
• Excellent time-management skills
  
• Criminal record check and security clearance
  

Some flexibility in work hours is required, as your primary work hours will match business hours in the geographical territory to which you are assigned (ranging from 10am-6pm for territories in Eastern Time zone, and noon – 8pm for territories in Pacific Time zone).

Why Protocase?

Full disclosure, we work a little differently here at Protocase Inc./45Drives. This isn't a job where you punch in and punch out. we come to work every day because we wish to earn a living in a meaningful way. We believe too many people exist without finding joy and meaning in their everyday jobs. At Protocase Inc./45Drives, we create workplaces where our people want to come to work in the morning and feel good when they go home at the end of the day. It only exists and thrives because each of us contributes in our own way. Does this sound like something you want to be a part of?

To learn more about what we do, visit our website: https://www.protocase.com/

Our Values

• Our Customers are #1
• Help Others Succeed
• Build and Maintain Functional Relationships with Everyone
• Trust
• Openness, Honesty and Transparency
• Respect
• Common Sense

About the Benefits

Besides a salary and performance-based bonus structure ranging from $36,000 to $42,000 CAD starting, you will also enjoy the following benefits:

Training and Growth: We are proud to offer Leadership Training, and other skills development opportunities

️⚕️ Comprehensive Health Care Plan that includes Medical, Dental, Life Insurance, and Group Insurance

️ YMCA Membership & Pension Plan: Access cost-shared YMCA membership and a Pension Plan after six months of employment.

Social Events: Join in on regular social events, including seasonal parties and monthly lunches

Lifestyle of Cape Breton, Nova Scotia: Enjoy breathtaking hiking trails, stunning beaches, nearby golf and skiing, live music, and a vibrant culture - a lifestyle that marries nature and the great outdoors with a sense of friendship and community unlike anywhere else

Immigration Support: Protocase is proud to support many of our employees with their Immigration applications under the AIP

️ Vacation: Receive two weeks of vacation, increasing to three weeks after three years, and four weeks after five years.

Countless Community Discounts at local shops and restaurants