The Toronto Blue Jays Ticketing Team prioritizes a collaborative, inclusive culture, where learning is continuous, and each team member is empowered to achieve goals and objectives. Reporting to the Sr. Manager, Membership & Group Sales, the successful candidate will lead and cultivate a high-performance sales culture and create organized, yearlong, innovative sales campaigns while stimulating organizational growth and development through on-going sales training and lead conversion optimization.

Role Responsibilities

• Lead sales team with focus on generating new Membership sales (Full Season, Quarter Season and Ticket Packs)
• Develop effective sales strategies and campaigns that help achieve targets and objectives
• Lead team in actively pursuing sales opportunities through creative sales techniques and generating net new prospects
• Assist in developing strategic product, benefit and pricing plans
• Implement and maintain plan for sales team use of Salesforce CRM; creating a strategy to manage sales pipelines, produce regular sales and forecasting reports and updates on sales campaigns
• Develop and utilize sophisticated training programs and performance management systems for sales team
• Work collaboratively with various departments to implement new ticketing technologies, such as lead qualifying tools and lead scoring models
• Develop a high-performing sales culture with emphasis on achieving results in a team first, collaborative environment
• Create and sustain reporting metrics that create accountability and benchmarks for sales representatives to succeed
• Collaborate with Strategy & Analytics department to optimize lead qualification, effective target-setting, and pricing strategies
• Support the Assistant Manager, Membership Sales in the leadership of team members in the Sales & Service Development Program

Qualifications

• 5+ years of success in sales and/or service, preferably in the sports industry
• Great business knowledge with a clear understanding of Blue Jays products and services
• A strong commitment to people development
• Willingness to coach and be coached, with an appetite to learn and get better every day
• Flexibility to work non-traditional hours (select evenings, weekends)

Blue Jays has a strong commitment to diversity, accessibility and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent.

Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to [email protected].