Job Title: Senior Integration DeveloperJob ID: MK590705629Location: Edmonton, ABOverview:Our Alberta-based client is looking for the Senior Integration Developer who will work with the assigned Business Analyst and system owners to define the technical requirements for integrations with Freshservice and then develop the required integrations. Systems that will integrate with Freshservice:

• CISCO phone system
• Copyright Processor
• Email Domain
• Ivy (Chatbot)
• Digital Network & Data Centre Services Tool
• Solar Winds
• VictorOps (Splunk on Call)
• Traverse
• Splunk

What you will be doing:

• Performs Enterprise level integration of Identity Management Services for data manipulation, synchronization, and integrity.
• Creates Enterprise Level custom tools allowing clients to manage and manipulate their data.
• Creates components used in larger complex systems.
• Creates custom modules and tests for central IT infrastructure services.
• Provides or assist with custom integration of client systems.
• Overtime duties may be required as we operate a 24x7 production environment
• Document technical integration requirements
• Validate integration requirements & any dependencies
• Collaborate with Freshworks and the Application Development Services team, as needed
• Develop the integration using Freshservice APIs in accordance with standards defined by the Application Development Services team
• Define the required test scenarios/scripts for each integration
• Identify the units/teams who will need to support testing
• Execute tests as needed
• Deliver system integration documentation
• Transfer knowledge to operations
• Navigate conflict respectfully while working toward a satisfactory solution,
• Raise risks and ask appropriate questions, and
• Champion change as part of the project team.

What you must have:

• Experience in planning and documenting integration requirements
• Experience in building integrations
• C#, .NET Core
• Strong understanding of API development methodologies
• Strong understanding of database management, data flow diagrams, object modeling, data aggregation (query, materialized views, etc.), data transformation, and data quality
• Experience with Freshworks products is desirable although not required
• Experience developing test cases and scripts
• Ability to work independently
• Excellent written and oral communication skills
• Strong organizational and time management skills
• Accuracy and attention to detail
• Experience in a post-secondary education environment is desirable

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.comBy applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company-related information.