Position: Patient Flow Coordinator

Competition: 2024-138

Status: Temporary Full-Time (up to 12 months with possible extension)

Department: Patient Flow

Union Association: Non-Union

Salary: $42.99 to $51.79 per hour

Position Summary:

The Patient Flow Department Coordinator will join the Patient Flow Department team in the planning, implementing and coordination of patient flow and discharge planning at BGH. The Patient Flow Department Coordinator will provide coverage to all three positions within the Patient Flow Department.

Reporting to the Director of Patient Care Programs, the Patient Flow Department Coordinator will liaise and consult with internal and external stakeholders to collect and share relevant information and make necessary arrangements for a safe transition from hospital to home.

QUALIFICATIONS:

Education and Experience:

· Baccalaureate degree in a health related field.

· Registered in a relevant professional college.

· Knowledge of relevant legislation and a comprehensive knowledge of healthcare and community resources required.

· Minimum of 5 years of current experience in an acute care setting with coordination of community services preferred.

· Experience in Patient Flow, Discharge Planning and Coordination in an interdisciplinary health care setting preferred.

Knowledge, Skills and Abilities:

• Ability to prioritize and manage time and resources in a fast-paced environment.
• Demonstrated ability to provide clear instruction to patients and families for after hospital care
• Proven leadership abilities, effective communication and facilitation skills.
• Excellent organizational, critical thinking, and decision-making knowledge and skills.
• Knowledge relating to bed utilization and decision support required.
• Demonstrated ability to work both independently and in a professional interdisciplinary team environment.
• Exceptional interpersonal, conflict resolution and negotiation skills.
• Displays flexibility in dealing with unexpected obstacles and stressful situations.
• Ability to interact effectively with a variety of people including patients, physicians, colleagues and clinical/technical staff, and community partners.
• Shows initiative and leadership in all duties and responsibilities of the position.
• Knowledge and proficiency in the use of information systems and office support software is required.
• Demonstrated commitment to lifelong learning and professional development as evidenced by participation in programs, courses, seminars that enhance skills and knowledge in both healthcare and leadership.
• Valid driver's licence and proof of current vehicle insurance required.
• Good attendance and availability required.