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Bilingual Customer Service Representative (Insurance)

Tech Tammina LLC - 79 Jobs

Georgetown, ON

Posted today

Job Details:

Full-time
Entry Level

Job Title: Bilingual Customer Service Representative (Insurance)Location: Georgetown, ON (100% in-office)Industry: InsuranceLicense Requirement: Must have active RIBO LicenseLanguages: Fluent in English and SpanishSystem Knowledge: Proficiency with TAM (The Agency Manager) BMS

Overview:

A well-established insurance brokerage in Mississauga, is seeking a Bilingual Customer Service Representative to join their team. This is a full-time, permanent role ideal for a RIBO-licensed professional with fluency in both Spanish and English and experience using TAM BMS.

Responsibilities:

  • Provide exceptional service to existing clients by phone and email in both Spanish and English
  • Assist with policy renewals, changes, and inquiries
  • Process insurance documents accurately using TAM BMS
  • Liaise with underwriters and insurance providers to resolve issues
  • Ensure compliance with industry regulations and brokerage policies
  • Educate clients on products and services to help them make informed decisions

Requirements:

  • RIBO license is mandatory
  • Fluency in both personal and English (spoken and written)
  • Experience in personal or personal lines personal
  • Proficiency with TAM BMS
  • Strong attention to detail and excellent communication skills

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