Human Resources Manager (Catholic Family Services of Peel-Dufferin)

About Us
Catholic Family Services of Peel-Dufferin (CFSPD) is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

Position Overview
The Human Resources (HR) Manager plays a vital role in supporting the people who bring CFSPDs mission to life. Responsible for the full scope of HR services including recruitment, employee relations, performance management, learning and development, compensation, and HR compliance - this role ensures that HR practices meet organizational needs while reflecting the values of compassion, dignity, and service to others.

The HR Manager fosters a workplace culture where every individual is respected, valued, and supported. By aligning HR strategies with the mission of Catholic Family Services Peel-Dufferin, this role strengthens organizational capacity and builds an environment where staff can thrive in their service to families and communities.

The ideal candidate is a collaborative and mission-driven HR professional who brings integrity, creativity, and a heart for service, while balancing strategic thinking with hands-on execution.

Key Responsibilities

HR Strategy and Planning

• Lead the development and implementation of HR goals, policies, and practices that reflect CFSPDs mission and values.
• Advise and partner with leadership to identify HR priorities and workforce needs that support service delivery and community impact.
• Analyze HR data and staff feedback to identify trends and recommend strategies that strengthen staff engagement, retention, and organizational effectiveness.

Recruitment and Onboarding

• Oversee and manage end-to-end recruitment and onboarding processes, ensuring fairness, inclusivity, and alignment with the organizations mission.
• Provide strategic guidance and coaching to hiring managers throughout the recruitment and selection process, including job postings, interviews, and evaluations, emphasizing values-based recruitment.
• Continuously enhance onboarding practices and ensure new staff feel welcomed, oriented, and connected toCatholic Family Services culture and purpose.

Employee Relations and Engagement

• Serve as a trusted advisor to managers and employees, offering expert guidance and solutions on workplace concerns with discretion and care.
• Design and lead initiatives to support employee engagement, recognition, and community-building within the workplace.
• Promote a culture of respect, inclusion, and well-being through proactive communication and consistent demonstration of Catholic Family Services values.

Performance and Development

• Advise on goal setting, feedback, and performance evaluation processes that encourage growth and accountability.
• Develop and deliver training and development opportunities that build staff capacity and strengthen leadership across the organization.
• Coach and support managers to address performance challenges in a fair, compassionate, and constructive way.

Compensation, Benefits, and Compliance

• Lead the administration of compensation and benefits programs in alignment with principles of fairness and equity.
• Monitor and ensure organizational compliance with employment standards, health and safety regulations, and HR policies.
• Ensure the integrity and security of HR records, data, and documentation in alignment with privacy standards.

Equity, Diversity, and Inclusion (EDI)

• Lead and advance initiatives that promote equity, diversity, and inclusion across the organization.
• Provide leadership and consultation to managers and teams on integrating EDI principles into hiring, onboarding, training, and workplace culture.
• Track progress and evaluate EDI initiatives and recommend improvements to ensure Catholic Family Services remains an inclusive, welcoming, and mission-driven workplace.

Qualifications

• Degree and/or Diploma in Human Resources, Business Administration, or a related field.
• CHRP/CHRL designation (or working toward certification) is an asset.
• 5+ years of progressive HR generalist experience, including recruitment, employee relations, performance management, compensation and benefits, and policy administration.
• 1-2 years leading and managing HR programs, initiatives, or staff is preferred.
• Experience in the non-profit or community services is an asset.
• Demonstrated ability to support managers and staff with practical, compassionate HR guidance.
• Strong knowledge of employment legislation and HR best practices.
• Proficiency in MS Office and HRIS systems (ADP preferred).
• Ability to balance strategic planning with hands-on HR support.
• Excellent communication and conflict resolution skills.
• Strong organizational skills and the ability to manage multiple priorities.