The Club is looking for a qualified and passionate individual to fill the role of Group Sales Account Executive for our ticketing department. Reporting to the Senior Manager, Group & Youth Soccer Sales, the successful candidate will be responsible for generating new revenue through increasing group sales, with a primary focus on corporate clients, schools and community groups in addition to youth soccer and other Whitecaps ticket product offerings. The successful candidate will provide a high level of customer service while building relationships with clients and community organizations and achieving sales targets.

How you will contribute:

• Directly contribute to increasing revenue through lead generation and qualifying prospects, meeting or exceeding all revenue targets as assigned
• Expand and develop Whitecaps FC corporate book of business
• Assist in the development and execution of fundraising and school programs
• Expand and develop Whitecaps FC youth soccer ticketing program (Kickin With the Caps)
• Assist and participate in partial and full season membership sales campaigns
• Assist and participate in premium and suite sales campaigns
• Develop and maintain relationships through excellent customer service
• Effective communication of service policies/procedures to Ticket Members and other clients in a professional manner
• Maintain computerized records of all clients and prospects via ticketing software
• Assist with Game Day duties and provide support during special events and promotions, including supervision and coordination of large groups or both youth and adults

What we are looking for:

• Minimum 1-3 years proven sales or service experience in a fast-paced environment
• Strong communication and presentation skills, both written and verbal
• Strong understanding of effective sales processes, from first engagement to close of sale
• Ability to lead engage and organise large groups of youth and adults while maintaining a safe environment.
• Strong time-management, attention to detail and organizational skills (multi-tasking a must!)
• Related diploma or degree preferred, but combination of education/experience will be considered
• Flexibility to work BC Place match days & other special events as needed on evenings, weekends, and some holidays
• Proficiency with Microsoft Office suite and virtual meeting platforms (MS Teams, Zoom)

The Club

Vancouver Whitecaps FC is the longest-running professional soccer club in Canada and the United States. Since its inaugural season in 1974, the club has united generations of loyal fans in British Columbia and beyond. With academies in eight out of ten provinces, a network of partner clubs, and hundreds of camps and clinics every year, Whitecaps FC provide a foundation for Canadas soccer future.

We are also strongly committed to providing opportunities to Canadian athletes, both male and female, with the largest soccer development structure in Canada. This includes academy programs in eight of ten provinces across the country.

In addition to building a winning team on and off the pitch, the Club places great importance in giving back to our community, harnessing the power of sport to create a stronger, more equitable & inclusive society through three key community goals: helping meet critical needs, using soccer to build life skills and creating soccer participation opportunities in Indigenous communities.

Vancouver Whitecaps FC believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This includes but is not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People & Culture department.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

"Within these walls, you are welcomed, accepted, and respected.

Here, no matter who you are or where you come from, you are home. And youre part of the team regardless of your age, sex, sexual orientation, gender identity or expression, race, marital or family status, disability, or religious belief or non-belief. All we ask is that you be ethical and inclusive in all that you do. Be respectful of all players, fans, and staff, and remember to cheer loudest for the ones wearing the blue and white. Go Caps!"