Schedule:Fridays & Saturdays 8-Hour Shifts

About Pollock Clinics

Pollock Clinics is a Canadian leader in mens sexual health and minor surgical procedures, including vasectomy and circumcision. With over 30 years of trusted clinical experience, we deliver evidence-based treatments, operational excellence, and a five-star patient experience. As we expand into Victoria, we are building a team of professionals committed to compassionate, confidential, and high-quality care.

Position Overview

The successful candidate will be responsible for welcoming and preparing patients, managing appointments and follow-ups, and assisting physicians during procedures. This role is ideal for someone who thrives in a fast-paced, patient-focused environment and values teamwork, precision, and discretion.

Key Responsibilities

• Greet and check in patients, verifying demographics and ensuring all records are up to date in the EMR (InputHealth).
• Schedule and confirm appointments, including follow-ups and procedural coordination.
• Maintain smooth patient flow, ensuring minimal wait times and a seamless experience.
• Complete administrative tasks such as documentation, data entry, and handling forms.

• Prepare patients for minor surgical procedures, ensuring comfort and informed consent.
• Assist physicians during procedures.
• Provide pre- and post-operative education to patients.
• Sterilize instruments and ensure surgical rooms are clean, stocked, and ready for use.

Team & Workflow Coordination

• Collaborate with physicians and other clinical team members to ensure efficient workflows.
• Communicate clearly on patient status, care coordination, and surgical support.
• Contribute to process improvements and the overall success of the Victoria clinic launch.

Qualifications

• Surgical or clinical assisting experience is a strong asset.
• Strong communication, time management, and multitasking skills.
• Committed to maintaining patient confidentiality and delivering high-quality, compassionate care.

Compensation & Benefits

• $40 per hour (permanent part-time)
• Extended health and dental benefits after probation (for eligible part-time employees)
• Ongoing training and opportunities for growth in clinical and surgical care