Manager, Adult Community Services - Full Time/Full Benefits

The Agency

The Calgary John Howard Society (CJHS) is a charity that reduces crime and makes Calgary communities safer by helping youth and adults make positive changes and move away from criminal behaviour. We do this by addressing the root causes of crime through housing, education, employment programs and support so that individuals have alternatives to breaking the law. CJHS is committed to restorative justice and an organizational environment that recognizes the dignity and worth of each person. CJHS values diversity and inclusion and welcomes qualified applicants from all walks of life.

The Program

Reporting to the Director of Programs, the Manager is responsible for the overall development, coordination, and oversight of the Community Services Team. This leadership role includes both strategic and operational responsibilities, ensuring programs are delivered effectively, aligned with the organizations Practice Framework Principles, and achieving strong outcomes. The Community Services Team provides a diverse portfolio of programs designed to support adults in the community while addressing the underlying causes of criminal behaviour. Services are grounded in trauma-informed, culturally inclusive, and harm-reduction approaches, and delivered through a natural supports practice framework that emphasizes restoration and personal transformation. Program areas include advocacy and individual support, education and literacy, employment and reintegration services, and crisis assistance. Each stream is dedicated to fostering positive change through individualized support and community connection, with a strong commitment to equity, dignity, and long-term impact.

The Position

The Manager will provide direct supervision to the Team Lead and as required, to front-line staff based on evolving program needs. They will support the Team Lead in fostering a collaborative, reflective, and integrative team culture, while overseeing performance management and ensuring effective data collection and reporting practices. The Manager will ensure the delivery of high-quality, outcome-driven programs that align with organizational goals and will lead the design, implementation, and continuous improvement of services to address emerging community needs. They will manage all financial aspects of the Community Services portfolio, including budgeting, forecasting, and financial reporting, while ensuring compliance with contractual and funding obligations. The Manager will also lead the development and submission of funding proposals, maintain strong relationships with funders and partners, and ensure the completion of all required reporting. As a member of the Management and Leadership Teams, the Manager will contribute to organizational development initiatives, lead internal working groups, and represent the organization at sector tables, community committees, and public events.

Qualifications

Candidates must hold a degree in Social Work, Human Services, or a related field, or possess an equivalent combination of education and experience. A minimum of five years of progressive leadership experience in community-based programming is required, along with demonstrated success in program development, staff supervision, and financial oversight. The ideal candidate will have a strong understanding of trauma-informed, equity-based, and restorative frameworks, a proven ability to build relationships with funders and stakeholders, and excellent written communication skills, including experience in proposal and report writing. Brain Story Certification would be considered an asset.

Applications will be accepted July 15, 2025.

Please apply using the below link

https://calgaryjohnhoward.bamboohr.com/careers/231?source=aWQ9MTI%3D

The Calgary John Howard Society thanks all applicants; however, only those considered for an interview will be contacted.