Permanent Part Time
22.5 hours/week- Tuesdays, Wednesdays, & Thursdays
Work Arrangement: On-site
Brampton Site
Replacement Position
Compensation Range: $28.43 - $33.22/ hour
Position Summary:
ErinoakKids is currently seeking an enthusiastic individual to take on the exciting role at the organization: Facilitator, Family Engagement. The Family Engagement Facilitator (FEF) is responsible for connecting with clients and their families and providing meaningful opportunities for engagement. The FEF provides resources, information, and supports families with independence and encouragement, based on their needs. The FEF will also help families share their experiences, ideas, stories, and feedback to enhance overall services at ErinoakKids.
Key Responsibilities:

• Partner in the coordination and delivery of family events, social networking and workshops
• Provide personalized support and information (non-clinical) in person, over the phone and over Teams as necessary, using a range of methods and materials
• Facilitate the expansion of resource material in many formats and languages to ensure great ease of use and accessibility
• Work closely and collaborate with Family Engagement Resource Coordinators (FERC) and Supervisor to develop and maintain a collection of relevant, diverse and useful information for clients and families. (e.g., educational tip sheets, videos, online resources, pamphlets, and events)
• Work collaboratively with children and youth with disabilities and their families, staff and community
• Formulate ideas and plans within a team setting, practicing effective listening and open communication.
• Effectively set priorities and organize workload, allowing for the completion of assigned projects within a pre-determined schedule.
• Work in collaboration with Facilitators at other ErinoakKids sites to promote consistency and efficiency in processes and procedures
• Gather information via surveys, calls, emails depending on request for information from various streams and departments
• Assist registered families with borrowing items or resources from the LFRC as needed.

Qualifications:

• A degree or diploma in social services, health or a related field is an asset;
• Lived experience with childhood disability is required;
• Professional experience with childhood disability is an asset;
• Proven customer service and interpersonal skills;
• Comfortable acting as an ambassador of ErinoakKids;
• Excellent communication skills (verbal and written);
• Familiarity with project or event management is an asset;
• Strong attention to detail and organization, ability to handle multiple projects and priorities in a professional and timely manner;
• Self-starter and proactive approach in resolving problems and issues;
• Strong computer skills (MS Office: Outlook, Word, Excel and PowerPoint);
• A team player who enjoys working collaboratively with diverse groups and community partners;
• Available to work flexible hours; some evening work and weekend work will be required;
• Access to reliable transportation for work related travel;
• Bilingualism in French and English is an asset.

Internal applicants should submit their cover letter and resume by June 14, 2025
Join us on our mission to make a difference and impact on the lives of children and youth with disabilities. Apply today to join the ErinoakKids team!
@Erinoakkids
The successful candidate will be required to complete a vulnerable sector search.
Please note that all prospective ErinoakKids employees are subject to mandatory immunization requirements, as a condition of obtaining and maintaining employment.

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