At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you'd like to be part of our growth story in delivering a market leading user experience, we'd like to talk to you.

We are looking for a Revenue Operations Manager to join our growing global team at Sectigo.
The Revenue Operations Manager, Sales Technology will be responsible for the administration, optimization and strategic development of our sales tools, ensuring it effectively supports our sales and marketing teams. This individual will work closely with our Salesforce team be our SME for sales processes and requirements.
This is a full-time position working in the hybrid model and at least 3 days a week from our Ottawa office.

Here are the core functions, responsibilities, and expectations for this role:

• Administer our sales owned tool set to make sure we are following best practices, ensuring it meets the evolving needs of the business (SalesLoft, ZoomInfo, HubSpot, Clari, Delivr.ai)
• Identify opportunities to automate and streamline sales processes within the CRM to improve efficiency and reduce manual work
• Work with Sales, IT, Marketing and finance teams to ensure alignment with business objectives and workflows
• Gather business requirements from stakeholders and write detailed requirement documents for the salesforce team to execute system improvements and feature enhancements
• Drive best practices with our salesforce team by being our SME on sales process and procedure
• Partner with Sales Enablement to conduct system and tools training sessions to ensure high adoption and proper suage across teams
• Other duties as assigned and related to the nature of this role and company initiatives.

Education:

• Bachelor's degree in business administration and/or equivalent work experience is strongly preferred.

Experience:

• Minimum of 3+ years of expierence in CRM/systems administration, revenue operations or sales operations, preferably in a B2B SaaS company is required. 3to 5+ years of experience is strongly recommended.
• Expertise in sales technology such as Salesforce, SalesLoft, ZoomInfo, HubSpot, Clari, Delivr.ai).
• Strong understanding of business process and how we can enhance it with technology.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Excellent communication and presentation skills.
• Obsessive attention to detail. There is no aspect of a project too small to matter.
• Familiarity with intent data platforms, customer data platforms (CDPs), and analytics tools.
• Demonstrated ability to streamline complex systems and drive process improvements.
• Operate well in a fast-paced, dynamic environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems.

Global team. Global reach. Global impact.
At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.