Manager of Administration – Transportation Industry
Location: Concord, Ontario
Reports To: Sr. DirectorDrive Excellence. Lead with Purpose. Make an Impact.Are you a seasoned administrative leader with a passion for operations, team building, and making things run smoothly behind the scenes? We're looking for a Manager of Administration who thrives in fast-paced environments, enjoys solving complex problems, and wants to be part of shaping the future of a growing transportation company.At our Concord, Ontario location, you'll lead a dedicated team and play a vital role in supporting the success of our national operations. This isn't just another management job—it's a chance to build a high-performing team, optimize administrative processes, and be a central part of our leadership group.
What You'll Be DoingTeam Leadership & Staff Development

• Lead, coach, and empower a team of administrative professionals, including managers and supervisors across customer support, accounts receivable, and operations support.
• Hire and onboard top talent while ensuring ongoing training, growth, and engagement.
• Build a collaborative, high-performance culture focused on quality, integrity, and service.
• Support department leaders in employee relations, coaching, and policy adherence.

Office & Operational Oversight

• Ensure the Concord office runs efficiently and safely—overseeing services, vendors, contracts, and supplies.
• Recommend and implement technology and tools that enhance productivity and service delivery.
• Support enhancements to our website and customer service tools through training and feedback.

Finance & Payroll Administration

• Participate in leadership meetings focused on receivables and financial performance.
• Oversee payroll input, HR documentation, and pension/benefits reporting.
• Track and process vendor payments, inter-company payables, petty cash, and expense reports.
• Manage monthly accruals and reconciliations with a focus on accuracy and timeliness.

Customer & Internal Support

• Act as a point of escalation for complex customer service issues—bringing poise, speed, and solutions.
• Support internal teams by providing leadership, clarity, and follow-through across departments.

What You Bring to the Role

• 10+ years of experience in administration within the transportation or logistics industry.
• 5+ years in a leadership or management role with a track record of building successful teams.
• Strong financial acumen and experience working with payables, payroll, and accounting support.
• Exceptional communication, conflict resolution, and organizational skills.
• A proactive, hands-on approach and the ability to pivot quickly in a dynamic environment.
• Experience with change management and driving process improvements.
• Flexibility to support a national operation spanning multiple time zones.

Why You'll Love Working Here

• Competitive Salary: $70,000 – $80,000 per year
• Performance Bonus: Up to 20% annually based on individual and company success
• Comprehensive Benefits: Health, dental, and more
• Retirement Savings: 5% company pension match
• Growth Potential: Be part of a forward-thinking company with expansion plans
• Supportive Culture: We value integrity, collaboration, and continuous improvement
• Work-Life Balance: Vacation in line with Canadian Labour Code and flexibility where needed

Ready to Elevate Your Career?If you're ready to step into a key leadership role where your voice will be heard, your contributions will matter, and your future will grow—we want to hear from you.Apply now by sending your resume to Sarika at [email protected] and let us know how your experience aligns with this exciting opportunity.
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