Job Title: Bilingual Transportation Coordinator

Department: Transportation & Dispatch

Reports To: Manager, Transportation & Dispatch

Job Type: Contract

Functional Summary:

The Bilingual (Spanish) Transportation Coordinator will manage the shipment of items from the warehouse with carriers and customers, and any other stakeholders accurately, efficiently and safely. This role requires fluency in Spanish to ensure effective communication with local partners and stakeholders.

Main Duties & Responsibilities:

• Accurately arranges loads and communicates with carriers as necessary, emailing BOLS, confirmations and alerts.
• Gathers and files carrier certifications for record keeping.
• Manages cross border shipments and understands the customs requirements.
• Communicate accurately with customers and carriers regarding issues with P&D.
• Understands current industry market rate / conditions and communicates impacts to the business.
• Identifies areas for improvement and actively participates in continuous improvement initiatives.
• Maintains relationships with existing customers and builds business internally.
• Uses Loadlink to find loads and rateshop.
• Performs other related duties and tasks as assigned.

Job Specification

SKILLS:

• Accuracy: Ensures data presented is free from error.
• Attention to Detail: Thoroughness in accomplishing a task through concern for all areas involved, no matter how small. Monitors and checks work or information for accuracy and plans and organizes time and resources efficiently.
• Time Management: Prioritizes tasks according to their relative importance. Completes high-priority work within required timelines. Does not become flustered by deadlines and timelines.
• Communication: Demonstrates excellent communication, organizational, and interpersonal skills. Creates an atmosphere in which timely and accurate information flows smoothly up and down, inside and outside.
• Customer Focus: Makes customers and their needs a primary focus of ones actions, developing and sustaining productive customer relationships.
• Drive for Results: Demonstrates concern for achieving or surpassing results. Proactively seeks out other areas to learn and assist with other tasks.
• Teamwork: Works effectively as part of a team to meet goals.

Mental Effort:

• Ability to follow detailed instructions and procedures.
• Ability to multitask and prioritize competing demands.
• Mental and visual concentration during work that requires focusing during shift.

Physical Effort:

• Ability to perform multiple, repetitive tasks with sustained hand-eye movements during shift.

Working Environment:

• Primarily office floor environment with some exposure to warehouse floor environment, including noise and dust.
• May require working on weekends or extended hours during peak times.

Type of Supervision Received:

• Direct supervision and guidance from the Transportation & Dispatch Manager.

Type of Supervision and/or Assistance Given:

• May be required to supervise, train and review work of subordinate or new hires.

Education/Qualifications & Experience:

Education/Qualifications:

• Post-secondary education in Supply Chain / Logistics or a related field
• Cross-border transportation knowledge
• Ability to speak Spanish for coordinating with local partners and stakeholders
• Possess geographical knowledge of North America

Experience:

• Proficient in Microsoft Office, especially MS Word and MS Excel
• Ability to operate different TMS software solutions

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.