Bilingual Community Health Worker Primary Care Outreach (Seniors)

11 Month Contract (35 hrs/wk) (Maternity Leave)

South-East Ottawa Community Health Centre (SEOCHC) is a non-profit, community-governed organization that offers a wide range of health and social services to residents within the South-East Ottawa catchment area. Our multidisciplinary team provides primary care, health promotion, social services, community development, home support, and advocacy to address the social determinants of health.

JOB SUMMARY

We are seeking a bilingual (French/English) Community Health Worker to join our Primary Care Outreach to Seniors (PCO) Team on a full-time, term contract. The role focuses on supporting seniors who face barriers to care by providing health education, advocacy, practical assistance, and access to services. Working as part of an inter-disciplinary team, the incumbent will also help clients and caregivers strengthen their support networks within the South-East Ottawa community.

Position responsibilities

Work collaboratively with members of the PCO Team and with colleagues from various agencies to most appropriately meet client needs

Implement the Regional Integrated Care Approach with clients and completes and updates coordinated care plans for all PCO clients

Collaborate with the PCO Registered Nurse to support clients

Maintain an active caseload and performs case management.

Build relationships with stakeholders in order to support clients in accessing services, and act as a client advocate by placing telephone calls to landlords, physicians, hospital staff, welfare workers, shelter drop-in centres, etc.

Provide individual support with social determinants of health

Refer clients to physicians and other organizations. Assists clients in obtaining resources for healthier living (i.e., personal care items, housing, income, etc.)

Maintain accurate and complete records of client needs and ensures record keeping is up to date

Arrange and facilitate follow-up services as per the orders of the family physician and other health care providers

Participate on internal and external committees dealing with supports to seniors, as approved

Participate in program evaluation and pilot projects as implemented

Assist in the revision of program content in accordance with results of program evaluations

Maintain client confidentiality and acts in an ethical and professional manner, in accordance with professional standards and in accordance with the policies of the Centre

Requirements

Bachelors degree in a relevant discipline or equivalent combination of training and experience.

Minimum two years experience in a community-based setting.

Minimum two years experience working with seniors.

Knowledge of related community resources.

Ability to assess situations and to respond appropriately.

Interest in a variety of health issues and willingness to learn about them.

Ability to work flexible hours based on client need.

Ability to work collaboratively in a multi-disciplinary setting, with clients and other agencies who are involved with the care of the clients.

Sound judgement and strong problem-solving skills.

Valid drivers license, insurance, and use of a personally owned vehicle.

Proficient use of computers and various software applications.

Fluency in spoken and written English and French; other languages an asset

Salary range: $53,435 to $62,881/annum

Please submit your resumes with a cover letter no later than 4:00 p.m. Friday June 20, 2025 to:

Human Resources Officer

South-East Ottawa Community Health Centre

Kindly note that only applications submitted via our career page will be considered

SEOCHC is committed to employment equity and values diversity in the workforce. We thank all candidates for their interest, only those selected for an interview will be contacted. Candidates with a disability requiring accommodation during the interview process should advise Human Resources so arrangements can be made.