Landlord Liaison Housing Services, Hamilton

Posting #: 4100 Posting Date: 06/04/2025 Posting Closing: 06/16/2025 4:00 PM

Have you heard of us?

Wesley is a long-standing local non-profit and a certified Ontario Living Wage Network (OLWN) employer. We are passionate about assisting people struggling with poverty. Our work is focused on children and family programs, housing & homelessness, and resettling newcomers to Canada in Hamilton, Halton, and Brantford.

We are deeply committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. Our Equity, Diversity, and Inclusion (EDI) policies are integral to our mission and practices. We believe that a diverse team brings a wealth of perspectives and experiences that enhance our ability to serve our community effectively.

All members of our organization are expected to embrace and actively participate in our EDI initiatives. By joining our team, you will be contributing to an environment that promotes equity, respect, and inclusion for all.

Are you the one were looking for?

We are seeking a dynamic, highly motivated Landlord Liaison who demonstrates our values of compassion, accountability, responsiveness, and empowerment to our clients, families, and each other.

The Landlord Liaison is critical in supporting participants in securing and maintaining stable housing through collaborative partnerships with landlords, property managers, and Intensive Case Managers. This position is an integral part of our Housing First program, which focuses on providing immediate access to housing with no preconditions, followed by ongoing support to promote housing stability and well-being.

This is a unionized, full-time, permanent position. The rate of pay is $24.38.

Key Responsibilities:

1. Collaborate with Intensive Case Managers (ICMs) to assess participants housing needs and identify appropriate, timely housing options.
2. Maintain regular and effective communication with private landlords, social housing providers, administrators, and ICMs to ensure an integrated, supportive housing approach.
3. Negotiate with property managers and landlords; conduct pre- and post-move inspections of housing units to ensure readiness and compliance.
4. Advocate on behalf of participants and provide support to landlords regarding tenancy issues, including attending Landlord and Tenant Board hearings when needed.
5. Conduct regular community visits and follow-ups with housing providers to support tenancy stability and the achievement of program goals.
6. Adhere to all organizational policies, procedures, and expectations.
7. Maintain accurate and up-to-date records in line with organizational standards.
8. Participate in all required training, professional development, and individual/team meetings.
9. Demonstrate working knowledge of the Residential Tenancies Act and provide related information and advocacy to participants and the case management team.
10. Perform other duties as assigned.
    

What you will bring:

1. Post-secondary education in Social Work, Social Services, Community Development, Housing, or a related field; an equivalent combination of education and experience may be considered.

1. Minimum 2 years of experience in housing services, homelessness prevention, or working with vulnerable populations.
2. Demonstrated understanding of the Housing First model and experience supporting individuals with complex needs, including mental health, substance use, and trauma.
3. Strong knowledge of the Residential Tenancies Act, housing rights, and landlord-tenant relations.
4. Proven ability to build and maintain positive relationships with landlords, property managers, and community stakeholders.
5. Excellent communication, negotiation, and conflict resolution skills.
6. Strong organizational and time management skills, with the ability to manage competing priorities in a fast-paced environment.
7. Proficiency in Microsoft Office and client information management systems.
8. Valid drivers license and access to a reliable vehicle for community-based work.
9. A clear Vulnerable Sector Police Check is required.

Invest in Yourself as we Invest in You! Wesley offers

• A positive work culture that prioritizes all staff having an opportunity to contribute
• A supportive team that will empower you to achieve great milestones!
• Fun and engaging organizational events such as our Staff Appreciation Event
• Professional development and training opportunities
• Full Health & Dental Benefits (Eligible After Three Months)
• Personal & Vacation Days
• RRSP Contribution Program (Eligible After One Year)
• Employee Assistance Program Available Immediately
• Employee Discounts

Please Apply Via: Our Wesley Bamboo Portal:

1. Click on this link: https://wesley.bamboohr.com/jobs/
2. From there you can access all of Wesleys job postings

Wesley is an equal-opportunity employer. We encourage applications from all qualified applicants. Only candidates selected for an interview will be contacted. No phone calls, please. More information about Wesley can be found on our website at www.wesley.ca.