Career Opportunity
Position Title: Medical Office Assistant (MOA)
Classification: Medical Office Assistant
Job Type: Term 0.8FTE (28hrs per week) until March 31st, 2026
Department: Ottawa Newcomer Health Centre part of Primary Health Care (PHC)
Reporting to: Manager, Ottawa Newcomer Health Centre
Compensation: $22.73 - $27.42/hr plus optional pension plan with HOOPP and 14hrs of paid leave.
Deadline: June 11th, 2025 by 5:00pm or until suitable candidate is found
Apply to: https://swchc.bamboohr.com/careers/694
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About us:

We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve and committed to removing barriers to accessing services for people who experience vulnerabilities because of their age, income, ability, sexual orientation or gender identity, and language or culture.

SWCHC strives to ensure that our team reflects the communities we serve. We work within an anti-racist, anti-oppressive framework that acknowledges the existence and impacts of systemic racism and seeks to ensure that systems are fair and equitable for everyone.

What Youll Do

The Ottawa Newcomer Clinic (ONHC) is a program of Somerset West Community Health Centre. Somerset West Community Health Centre is a well-established, non-profit, multi-service center providing health, social and community outreach services with an emphasis on health promotion. ONHC is looking for an experienced Medical Office Assistant to work in a complex and busy medical setting, serving a diverse multicultural and socio-economic clientele. Responsibilities include, but are not limited to, scheduling appointments, answering phones, medical documentation management, processing mail, scanning, and faxing.

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What Were Looking For
* Your Education Path
Post-secondary training for medical office assistant
2-3 years experience in a clinical setting.

* Life and Work Experience
2 years experience in a community-based setting
Knowledge of the Canadian heath care system & social determinants of health
Basic health assessment and interventions, as appropriate
Knowledge of PS Suites an asset

* Linguistic Profile:
Fluency in English, written and spoken mandatory
Fluency in French is highly desirable
Other languages an asset.

* Other
Successful criminal reference check

What You Bring to the Table
Excellent communication skills
Sensitivity to and passion about multicultural issues
Awareness related to cultural competence
Knowledge of related community resources
Ability to liaise with external parties and to advocate for clients
Strong interpersonal and organizational skills
Ability to work independently with minimal supervision
Ability to work effectively in a busy inter-professional environment
Must be able to work on multiple tasks simultaneously to meet deadlines
Proficient in using computers, various software applications and electronic medical record systems

Your Day-to-Day at a Glance
Responsibilities include, but are not limited to:
Scheduling clients
Appointment registration
Answering phones
Maintaining medical files
Scanning
Faxing
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Ready to Apply?

Take your career to the next level! Submit a cover letter and your resume by 5:00pm on June 11th, 2025 or until suitable candidate is found, to: https://swchc.bamboohr.com/careers/694
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Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.
We welcome and encourage applications from members of Indigenous, Black and racialized communities, Two-Spirit, nonbinary, LGBTQ+ people; people with disabilities; and members of other equity seeking groups. Applicants are encouraged to share accessibility needs in the application process, and every attempt will be made to accommodate them.
Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.