People and Culture Manager

Job Type: Full Time
Location: Toronto-Hybrid
Reporting to: VP of People and Culture

Job purpose:

We are seeking a dynamic and strategic People & Culture Manager to join our team. This role requires a proactive leader who can balance the operational and strategic aspects of People & Culture while fostering a positive and high-performing workplace. The People & Culture Manager will be responsible for overseeing core HR functions, ensuring compliance with local and global regulations, and driving initiatives that align with our company's business objectives.

What are your key responsibilities?

Employee Relations & Performance Management

• • Act as a trusted advisor to managers and employees on performance management, disciplinary actions, conflict resolution, and workplace investigations.
  • Communicate with stakeholders at all levels to provide expert guidance on employee relations and workforce management.
  • Proactively identify HR risks and implement strategies to mitigate employee relations challenges.
  • Champion a culture of accountability, continuous feedback, and professional growth.

Strategic HR Planning & Compliance

• • Collaborate with global and local stakeholders to align policies and practices with the company's strategic goals while maintaining compliance with regional labor laws.
  • Support the development of global work practices that enhance efficiency, inclusivity, and employee engagement.
  • Stay up to date on legislative changes and industry best practices to ensure policies and processes remain compliant and competitive.

HR Systems & Reporting

• • Leverage HR technology and analytics to drive data-driven decision-making.
  • Provide advanced reporting and insights to support workforce planning, retention strategies, and talent management initiatives.
  • Experience with UKG is highly desirable.
  • Track, analyze, and present metrics to senior leadership.

Talent Acquisition & Retention

• • Partner with hiring managers to develop strategic workforce plans that attract, retain, and develop top talent.
  • Conduct research and analyze organizational trends to enhance recruitment, onboarding, and retention programs.
  • Drive employer branding initiatives to position the company as an employer of choice.

Compensation, Benefits & Total Rewards

• • Manage and continuously improve compensation structures, benefits programs, and reward initiatives to maintain market competitiveness.
  • Analyze compensation trends and ensure equitable pay practices across all levels of the organization.
  • Oversee benefits administration and optimize total rewards strategies to enhance employee satisfaction.

Employee Development & Experience

• • Develop and implement training programs that enhance leadership capabilities, employee skills, and organizational effectiveness.
  • Drive employee engagement initiatives to enhance workplace culture and improve retention.
  • Oversee performance management cycles, including goal-setting, mid-year reviews, and annual appraisals.
  • Ensure employees have clear career development pathways and growth opportunities within the company.

What are we looking for?

• • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 4 years of HR experience, with at least 2 years in a managerial role.
  • Experience working in a global or multi-location environment is a plus.
  • Strong knowledge of employment laws and HR best practices.
  • Proficiency in HRIS platforms (UKG experience preferred).
  • Demonstrated ability to develop and execute strategic initiatives.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Proven ability to lead change management initiatives and foster a high-performance culture.

What can you expect from Goway?

Imagine working for a company where your career feels like an adventure. At Goway, you'll join a global community that supports one another:

• We offer a competitive salary accompanied by performance incentives, and we place real importance on time away from work, such as paid personal days for when life calls for them and your birthday off each year.
• Your future matters to us, so we match your RRSP contributions and provide comprehensive medical, dental, and vision coverage.
• Our commitment to professional growth means you'll have access to continuous learning and industry-leading training that keeps you at the forefront of travel innovation.
• Travel is in our DNA, so you'll enjoy exclusive perks and discounts on worldwide getaways.
• Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and beyond, you'll collaborate across cultures and shape a career path that reflects your ambitions.
• Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant's interest. Please be advised that only those selected for an interview will be contacted.
  

How to Apply:

If this role feels like your next step, click "Apply Now" to create your profile, upload your CV, and share a few details about yourself. Our talent team reviews every application, and if your experience aligns with our needs, we will reach out to set up the next step.

Recruitment scams & fraud warning:

Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at Goway Travel. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway.

About Goway

Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person dream into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, our team of over 700 talented employees designs travel experiences in more than 115 countries across all seven continents. We're united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or side by side in one of our offices, we operate as one forward-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com.