Join Team CARFAX as a Manager - Cloud Engineering

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 4 days per week in our London, ON office subject to change with future business needs.

What you'll be doing:

• Leading a team of six engineers responsible for managing observability platforms (e.g., New Relic, PagerDuty, Elasticsearch/OpenSearch) and governing the AWS cloud environment.
• Driving cost optimization initiatives for observability tools and cloud resources.
• Providing a best-in-class observability stack to our product and platform teams.
• Spending approximately 30-40% of your time hands-on, contributing to technical solutions in observability, automation, or cloud governance.
• Collaborating closely with the Platform Engineering group and Product Development teams to align on priorities and deliverables.
• Supporting the team in managing major incidents and fostering a site reliability engineering (SRE) mindset.
• Championing best practices in Terraform, Python, and cloud resource management to maintain and enhance platform reliability.
• Mentoring and developing team members, ensuring they thrive in their roles.

What we're looking for:

• Over 5 years of experience with AWS cloud services (deep expertise not required).
• Familiarity with Terraform for infrastructure as code and Python for automation.
• Knowledge of observability tools such as New Relic, PagerDuty, and Elasticsearch.
• Proven success in leading engineering teams, preferably with senior-level engineers.
• Ability to balance hands-on technical work with strategic leadership responsibilities.
• Experience with major incident management and driving reliability improvements.
• Understanding of site reliability engineering principles and how to apply them effectively.
• Excellent interpersonal skills to work with cross-functional teams and negotiate mutually beneficial outcomes.
• Experience collaborating with platform engineering and product development teams.
• Familiarity with cost optimization strategies for cloud and observability tools.
• Strong organizational and reporting skills to manage security and compliance efforts.

What's in it for you:

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces

Don't just take our word for it:

• 10X Virginia Business Best Places to Work
• 10X Washingtonian Great Places to Work
• 9X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work