JOB SUMMARY:
The Human Resources Business Partner (HRBP) is to provide support to our both our retail and corporate teams across Canada. In this dynamic role, you'll serve as a strategic partner and trusted advisor, delivering hands-on HR support while championing our values and fostering a positive and compliant work environment. You'll lead key HR functions including employee relations, onboarding/offboarding, immigration and legal compliance, and broader HR operations.
JOB RESPONSIBILITIES:

• Employee Relations & Performance Management
  • Act as the primary point of contact for employee relations matters, handling concerns with discretion, empathy, and efficiency.
  • Partner with managers to cultivate an inclusive, respectful, and legally compliant workplace aligned with L'Occitane values and Canadian employment standards.
  • Oversee the leave of absence and accommodation process, ensuring smooth experiences for employees.
  • Work closely with legal counsel to mitigate risk and ensure consistent resolution of complex matters.
  • Maintain logs to track employee relations and accommodation trends, supporting data-driven decision-making.
  • Collaborate with Talent Acquisition to support employee development, succession planning, and retention strategies.
• Onboarding and Off-boarding:
  • Coordinate all pre-hire activities for corporate employees, including IT setup, documentation, and workspace preparation.
  • Conduct 30/60/90-day check-ins to support new hire integration and performance.
  • Maintain onboarding metrics and share quarterly insights with the Senior HRBP.
  • Continuously enhance the onboarding experience through feedback and innovation.
  • Lead exit interviews and monitor trends to inform continuous improvement initiatives.
  • Ensure compliance with document retention and termination processes.
  • Deliver quarterly offboarding reports to HR leadership with actionable insights.
• Immigration & Relocation Support
  • Support the preparation of employment-based immigration petitions and maintain compliance with immigration laws.
  • Keep employees informed of relevant immigration updates and ensure documentation is up-to-date and consistent.
• HR Policies & Compliance
  • Assist with the creation, implementation, and communication of HR policies and procedures.
  • Lead policy rollouts and ensure compliance with local regulations.
  • Conduct and document monthly health and safety inspections for both office and retail locations.
  • Partner with Payroll to conduct audits and maintain accurate wage tracking.
• Office Operations (Canada Office)
  • Serve as the point of contact for health, safety, and office compliance matters.
  • Provide backup support for Office Management, including assisting with emergencies and urgent situations as needed.
  • Manage and distribute internal office announcements and communications.
• All other duties as assigned.

KEY PERFORMANCE INDICATORS:

• Smooth execution of HR policies and procedures
• Decreased legal risks through proactive employee relations management
• Timely and compliant immigration support
• Positive feedback from onboarding and offboarding surveys
• Adherence to audit standards and legal requirements

REQUIREMENTS:
EDUCATION:

• Bachelor's degree in Human Resources, Business, or a related field
• HR certification (PHR/SPHR, SHRM-CP/SCP, or CHRP) is preferred

EXPERIENCE:

• Minimum 5 years of progressive HR experience in a similar role.
• Experience supporting both corporate and retail employee populations across multiple locations

SKILLS:

• Strong interpersonal skills with the ability to build trusted partnerships across all levels of the organization
• Collaborative team player committed to achieving shared goals
• Deep understanding of organizational dynamics and HR best practices
• Analytical and solution-oriented, with a focus on continuous improvement
• Excellent written, verbal, and presentation skills

PHYSICAL & TRAVEL REQUIREMENTS:

• Must be able work in normal office conditions
• Must be able to travel via airplane within the Canada and Internationally

All Applicants:

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