Account Manager, Corporate Partnerships

ARAG Legal Solutions Inc., part of the ARAG Group, is a global leader in legal expense insurance operating in 20 countries offering an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.

As part of our strategy to expand and strengthen our presence across Canada, we are looking for an energetic and creative person to join us as an Account Manager, Corporate Partnerships in Toronto.

Reporting to the Vice President, Sales & Principal Broker, the Account Manager, Corporate Partnerships is responsible for maintaining and expanding business with corporate partners.

What will you do?

Retention & Renewal

• Manage and execute a contact strategy to ensure retention of all existing accounts and expansion of existing business with Corporate Partners in line with ARAG strategy and targets
• Coordinate and renew all current Corporate accounts
• Oversight and management of ARAG Partners review schedule with Insurer Partners at VP level and with ARAG reinsurance partners, as required
• Inclusion and coordination of internal ARAG stakeholders in review & renewal meetings
• Coordination and management of contracts and addendums as required by ARAG, HDI and or the corporate partner.
• Manage overall profitability of corporate partner accounts through annual renewal negotiations and in line with ARAG strategy
• Attendance at annual partner conferences, training and other events as required.

Sales & Growth

• Proactively promote awareness of Legal protection products
• Influence current relationships to support cross sales while managing new product and development opportunities.
• Incite and manage positive relationships and business development dialogue with corporate partners, at all levels from product managers to Executives and CEO's
• Provide regular and accurate reporting and updates to maintain the CP sales funnel

Account Support

• Aspire to be a trusted advisor for ARAG's Corporate partners
• Creating maintaining and tracking Corporate Partners data to direct activity and strategy
• Maintain prompt and clear communications with external partners and internally with Stakeholders, contributing to strategic dialogue and assisting the VP Sales, Corporate Partnerships in setting strategy and forecasting
• Monitoring, responding to and resolving any questions, concerns or complaints regarding service
• Professional management of queries, and other communications
• Coordinating the internal and external review schedule with internal resources e.g. Underwriting and claims
• Management, creation and delivery of accredited training on ARAG products and sales to Insurer partner staff and supporting brokers
• Education and support of LEI specialists / dedicated trainers within Insurer Partners
• Attendance at industry events
• Maintaining excellent working relationships with all internal stakeholders

Implementation and Onboarding Partners

• Organizing and hosting regular update meetings to maintain momentum and adherence to timelines.
• Clearly communicate with internal and external stakeholder's requirements and information for Reporting, Licensing, Underwriting and Claims, along with other business functions, as and when required by ARAG.
• Participating in Training, Education and Promotion of the new partnership and programs with internal and external stakeholders.
• Collaborate with CP partners teammates, and other business units and assist with other implementation duties as assigned.

About You:

• College diploma or University degree or an acceptable combination of education and experience.
• A minimum of 7 years of P&C insurance industry experience
• Experience of a portfolio of accounts and successfully renewing individual accounts with high value and strategic importance
• Experience of cross sales and setting a growth strategy in conjunction with a partner's portfolio
• Ability to communicate at CEO and VP level with corporate partners and within the industry.
• Excellent negotiation skills.
• Ability to work independently and in a team environment
• Valid Driver's License.
• CIP or CAIB preferred and RIBO license

We Offer:

• Competitive Base Salary including annual bonus plan
• Generous Employer Paid Benefits Plan, including RSP matching & Fitness Credit
• Location is a combination of remote work from home and from our new head office in the heart of Toronto's Financial District

For more information about ARAG Canada please visit: www.arag.ca/en/

We are an Equal Opportunity Employer

ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment) as outlined by the Ontario Human Rights Code.

ARAG Services Corporation is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Manager if you require disability-related accommodation.