Job Title: Customer Networks Engineer Job ID: DR625197413Location: Toronto, ONOverview:Our client is looking for best in class engineers to join their existing top-notch team. When you join our client, you will be part of a team that designs, develops and verifies the software that interacts with our chip, collaborating with their hardware engineers and with fellow software engineers in the process. By creating software that fully realizes the capabilities of the hardware, you will help get AI inference to the general populace. As part of this exceptional team, you are able to - and get excited by - identifying functional/performance bottlenecks and how to alleviate them in order to achieve scalable and reliable software. You excel in an environment with complex software and hardware designs. The Customer Networks Engineer/Specialist leads the design and development of leading-edge neural networks for our customers. The role requires hands-on development of neural networks, involves work with a cross-functional team of engineers that are focused on customers, and acts as a conduit between our customers and our software and hardware teams. By using and/or developing our software tools and kernel support, in particular for customer neural nets that require functionality/performance beyond what's available in our standard software releases, they ensure the most effective use of their technology by their customers. The Customer Networks Engineer/Specialist understands our client's products, technology and applications and is an expert in developing neural networks for the world's highest performance AI accelerator chips. They will diagnose and address the challenges of real-world uses, resolve them and escalate to appropriate teams as needed. They will also provide useful feedback from these experiences to their engineering teams to improve existing products and to the CTO/architecture team for input on next gen products. What you will be doing:

• Use and advance our products in the development and delivery of leading edge customer neural networks and applications
• Understand and evaluate neural network performance at a chip, system and application level through performance profiling and benchmarking
• Identify/diagnose challenges in using our products for specific use cases and define and develop projects to resolve them.
• Engage with the Customer Networks Lead on any escalations to the software and hardware team
• Actively engage with customers to ensure they feel supported by us post sale and delivery of the product
• Partner with the Products team to ensure they are up to date on client experiences and their feedback so that interactions with customers appear seamless

What you must have:

• Enthusiasm and knowledge about all things “AI”
• Masters in Computer Science, Engineering or related field
• At least 5 years of software development experience, specifically in AI
• Experience with end-to-end software development, specifically data structures and algorithms, experience with software architecture patterns, etc.
• Experience working in cross-functional teams
• Strong bias for teamwork and effective problem solving
• Strong communication skills
• Superior problem solving skills, both technical and interpersonal

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.comBy applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company-related information.