Who they are:
Our client, Premiere Mortgage, specializes in non-bank, equity residential mortgage financing. As a company that has been operating for over 35 years in Kelowna, BC, they pride themselves on being one of the leading non-bank mortgage broker/lenders in Western Canada and Ontario. Premiere is a progressive, forward-thinking company that thrives on the challenge to keep growing and working as a cohesive team to deliver trusted advice to help their clients succeed and their communities prosper.
Who you are:
You are an administrative unicorn who is looking for your next adventure with a growing organization and to belong to an amazing team. You are looking for an exceptional opportunity to grow your career in an engaging organization where support is a priority and where you are encouraged to collaborate with others to exceed client expectations. If you are someone who “eats, sleeps and breathes” their calendar, or have been told that you “make things happen” then this might be the role for you! Going above and beyond is what drives you, and growth and development is what excites you. Your superhuman administrative skills and the ability to multitask and prioritize are what sets you a part, making you the perfect fit for Premiere.
What you'll do:

Reporting to the Controller, you will be responsible for all aspects of office coordination and administration, and will ensure that the company functions seamlessly - all because this is second nature for you. Assisting with the administrative aspects of credit support and mortgage underwriting, you will have a keen eye for detail and be able to manage your time flawlessly. You are someone who can easily balance professionalism and fun within the office. You will be the first point of contact for both clients and team members and will provide general information and support with questions or concerns. Your positive disposition and pride in a job well done is undeniable. If this sound likes a role that was customized just for you…fantastic, we can't wait to meet you!

Responsibilities:

• Responsible for all reception duties including, inbound, outbound calls and emails as well as routing calls to appropriate team members;
  
• Complete bank deposit runs as required;
  
• Assist with preparation of mortgage renewals and related documentation;
  
• Develop, update, and maintain mortgage records and reporting using internal mortgage administration software;
  
• Complete required credit checks and searches;
  
• Ensure required client documentation is received and processed in a timely manner;
  
• Assist with all aspects of regular reporting in various forms to shareholders;
  
• Maintain an inventory of office supplies and order as required;
  
• Support the workflow of the business by organizing schedules, arranging appointments, and overseeing client communications;
  
• Ensure accurate and complete record management;
  
• Other tasks and responsibilities as required.
  

Requirements:

• Previous customer or client service experience is required;
  
• A degree, diploma, or certificate in a related field would be considered an asset;
  
• Proficient with multi-line phone systems and able to manage a high volume of calls;
  
• Strong verbal and written communication skills;
  
• Ability to develop strong business relationships with co-workers and clients;
  
• Ability to collaborate with team members and assist with their ongoing needs;
  
• Extensive experience using MS Office programs (Excel, Word, Outlook);
  
• Ability to work effectively both independently and as part of a team;
  
• Ability to work on tight deadlines;
  
• Strong organizational and planning skills with the ability to prioritize;
  
• Previous light bookkeeping (AP/AR) experience is considered an asset.
  

This is a full-time office position (Monday to Friday 8:00am to 4:30pm). The salary range for this position is $45,000 - $50,000 per annum. As a company that prides themselves on internal growth and development, this is an excellent opportunity for someone looking to stretch their career to the next level. The team at Premiere are happy to work with the successful candidate to support their growth into an Underwriter position. If you're a positive individual with a “can-do” attitude looking to join a dynamic team with growth potential, please submit your cover letter and resume and tell us why you are right for this role. Did we mention this role is located in Kelowna, BC…because it is, and it is awesome.

We look forward to hearing from you and getting the conversation going.