Job Title or Location

Social Service Worker

Arbour Creek Care Centre - 11 Jobs
Hamilton, ON
Full-time
Experienced
Posted 22 days ago

“How do you live in the moment?”


We are passionate about ‘Making Every Moment Matter™.” We are seeking a candidate that
shares our values - a person who has a passion to make a difference, who has a strong moral
compass and who has a commitment to teamwork. The ideal candidate is a warm and loving
person who makes meaningful connections with those they are caring for.


The Social Worker/Social Service Worker reports to the Executive Director and is responsible
for providing orientation, informal education, support and counseling to residents, families, and
friends to promote a sense of comfort and well being, as well as overall empowerment among
individuals. Intervenes as needed in interactions between individuals, families, staff, group
communities and their environment.

Responsibilities:

  • Develop, implement and evaluate Social Service Programs
  • Provide support to department managers in staff intervention when needed.
  • Facilitate support groups for families and/or residents.
  • Bereavement counselling for residents/families/staff as needed.
  • Coordinate Family Council meetings.
  • Act as the Home Resident Placement Coordinator
  • Participate in tours of the Home with potential applicants and/or their representatives.
  • Maintain a wait list in conjunction with Home and Community Care Support Services.
  • Maintain communication with placement agencies, applicants/representatives, to ensure
    exchange of information to ensure occupancy remains above LHIN specific occupancy
    target.
  • Outreach services by maintaining contact and relationships with hospital social workers and
    discharge planners, community agencies, physician offices, social workers in nursing homes
    and retirement homes in area or region and any other agency that would be a source of
    referral for new residents.
  • Required to understand the nature and meaning of quality indicators
  • Participates in the improvement of the indicators and achieve satisfactory results.
  • Participates in: Recruitment, Orientation, Retention, Labour Management and Performance
    Management Monthly review and quarterly trending and analysis of resident satisfaction questionnaires
    with developed and implemented action plans. Semi-annual analysis with action plan to
    Executive Director
  • Other duties as assigned and or indicated in Job Task Inventory

Qualifications:

  • Diploma in social services, gerontology, or a degree in Social Work.
  • Registered under the Social Work and Social Services Work Act and holds a current general
    certificate of registration.
  • Or must have held a Social Worker or Social Services Worker position at a different Long Term Care Home without meeting the updated qualifications set out in the Regulation, on the condition that the person has had three (3) years full-time experience in the position during
    the five (5) years immediately after being hired at the different Long-Term Care Home or
    the equivalent part-time experience in the position during the seven (7) years immediately
    after being hired at the different Long-Term Care Home.
  • Previous experience in a geriatric social-related field is an asset.
  • Well-developed interpersonal skills and demonstrated ability to interact efficiently and
    courteously with residents, public, employees, and volunteers.
  • Excellent written and verbal communication skills.
  • Good organizational skills.
  • Knowledge of RAI-MDS – AIS certified, if not must be completed successfully within one
    (1) year of being hired.
  • Demonstrate the professional practice values of the social worker: respect for the dignity of
    every individual; belief in the ability of every individual to evolve and develop; recognition
    of the necessity to perceive and understand the individual as an element of interdependent
    systems which may be subject to change; respect for the rights of individuals, groups and
    communities; respect for the principles of individual autonomy and self-determination;
    recognition of the right of any endangered individual to receive assistance and protection
    when needed.
  • Second language is an asset.
  • To show evidence of being focused on people's feelings when interacting and knowing how
    to turn a task into positive social interaction.
  • To undertake and meet all legal requirements within a context of promoting individuals'
    rights and measuring/reducing elements of risk.
  • Must provide a complete and current (within six months) Vulnerable Sector Check (including
    a Criminal Background Check) or be willing to obtain one.
  • As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements.
  • Two supervisory references required
  • COVID-19 vaccination is a condition of employment

What do we offer you?

  • Competitive wages
  • Employee benefits
  • Employee perks
  • Employee and Family Assistance Program
  • Support for personal and professional growth


We look forward to speaking with you and Making Every Moment Matter™. Although we
appreciate all applicants' interest, only those selected for further consideration will be contacted.


We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and
promoting dignity and respect for all. If you require accommodation at any time during the
recruitment process, please contact the hiring manager.