Objective:

To contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for the hotel Food and Beverage operations.

Duties and Responsibilities:

• Create, mix, pour, garnish, and serve alcoholic and non-alcoholic beverages for the bar and restaurant guests.
• Consistently execute drink production principles and practices, ensuring that all recipes and practices are followed.
• Provide the highest level of customer service to all guests, while maintaining a personable and professional image representative of the restaurant's values.
• Building and maintaining regular clientele.
• Adapt to different personalities of clients, vendors, and coworkers to maintain high service levels and efficient operations.
• Ensure all services and orders delivered within the bar operation are charged for correctly.
• Maintain effective cost and portion controls .
• Ensure all surfaces and equipment are kept clean and in excellent condition through personal inspection and by following the restaurant's preventative maintenance programs.
• Ensure drink times are in line with the restaurant guidelines.
• Assist in table service if business requires.
• Assist in placing product orders.

Qualifications:

• 1-2 years serving experience required.
• Must be able to work within a team and with minimal supervision.
• Resourceful and creative with the ability to work well under pressure and in changing situations.
• Team player, flexible and energetic.
• Demonstrated excellence in guest satisfaction.
• Excellent verbal communication skills
• Pro Serve Mandatory