Inside Sales Representative

About Us

At Bearing Bronze Limited, our focus extends beyond delivering exceptional products. We are dedicated to forging lasting relationships with our customers. As a leading manufacturer and distributor of bronze bearings and related products, we pride ourselves on our craftsmanship and commitment to customer satisfaction. With decades of industry expertise, we continue to innovate and excel, providing quality solutions tailored to our clients' needs.

Position: Inside Sales Representative

Are you passionate about building connections and providing proactive customer service? Bearing Bronze Limited is on the lookout for an Inside Sales Representative to join our dynamic team. In this essential role, you'll be the primary point of contact for our company, engaging with customers, addressing inquiries, and ensuring a seamless experience throughout their journey with us.

Responsibilities:

• Manage Customer Interactions: Address customer inquiries, concerns, and complaints with professionalism and timeliness, ensuring customer satisfaction.
• Deliver Outstanding Customer Service: Provide accurate and courteous customer service, striving for excellence in every interaction.
• Relationship Building: Develop and strengthen relationships with both internal teams and external customers to enhance business growth.
• Order Processing: Efficiently review and process customer purchase orders promptly and accurately.
• Record Maintenance: Maintain organized customer records and communications using CRM tools and SharePoint.
• Cross-Department Coordination: Collaborate with production, quoting, and purchasing teams to meet urgent customer needs.
• Office Administration: Assist with general office administration duties as required, ensuring smooth operations.
  

Qualifications:

• Adaptable Learner: Quick learner with the ability to work independently and adapt to new processes.
• Communication Skills: Strong verbal and written communication skills, coupled with excellent interpersonal abilities.
• Customer Service Focus: Demonstrated commitment to delivering exceptional customer service with professionalism and integrity.
• Organized and Detail-Oriented: Ability to prioritize tasks, multitask effectively, and maintain attention to detail.
• Team Player: Thrives in a collaborative team environment, contributing positively to collective goals.
• Educational Background: High school diploma or equivalent qualification.

Benefits:

• Competitive wage
• Opportunities for growth and career advancement
• Comprehensive health benefits
• Supportive and collaborative work environment
  

Join Our Team: If you're looking for a role where you can make a significant contribution and grow professionally, we'd love to hear from you. Apply today and join a team that values dedication and exceptional service!

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on citizenship, age, family status, race, sex (including pregnancy), creed, sexual orientation, gender identity, gender expression, place of origin, disability, or any other protected characteristic as outlined by the Ontario Human Rights Code.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a disability-related accommodation during the application process under the Accessibility for Ontarians with Disabilities Act (AODA), please contact the job poster.

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