Job Title or Location

Customer service clerk

Cabot Auto

Happy Valley-Goose Bay, NL

Posted 18 days ago

Job Details:

$20.00 / hour
Full-time
Entry Level

Overview
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Tasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Receive and log complaints
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Supervise office and volunteer staff
  • Employment terms options
  • Early morning
  • Employment terms options
  • Morning
  • Night
  • Day
  • Weekend
  • Support for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Support for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Support for Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Support for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Supports for visible minorities
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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