Team Lead – Beacon Program (Child & Youth Program)

Team Lead – Child & Youth ProgramLocation: Edmonton, ABType: Full-time, Part-time, CasualExpected Hours: 20-37.5 hours per week with a flexible schedule
Company OverviewGateway Holistic Care Group provides compassionate, specialized support for individuals with autism and developmental disabilities. We offer boutique respite homes, transitional programs, and supported living environments across Alberta, Northwest Territories, and Nunavut, focusing on promoting independence, easing caregiver stress, and building meaningful community connections.
MissionTo help our service users thrive mentally, socially, and physically while ensuring a dignified quality of life.
VisionTo deliver person-centered programs that promote healthy living, emotional wellness, and complete well-being.
Core Values

• Respect – Honoring identity, voice, and rights
• Trust – Building dependable, transparent relationships
• Security – Ensuring physical, emotional, and psychological safety
• Integrity – Acting with honesty and accountability
• Cultural Competence – Embracing diversity and inclusive care
• Empathy – Responding with compassion and understanding

Job SummaryThe Team Lead – Child & Youth Program is responsible for overseeing daily operations, supervising staff, and ensuring the well-being of clients. This role includes direct client care, behavioral support, and staff mentorship to ensure program quality and compliance with FSCD and CARF standards. The Team Lead collaborates with the Program Supervisor and Operations Team to deliver structured, client-centered services.This position requires flexibility, including availability for evenings, weekends, and on-call support as needed.
Key ResponsibilitiesClient Support & Supervision

• Provide direct, hands-on care to children and youth in the program.
• Implement structured routines to support emotional regulation and skill-building.
• Assist with personal care, toileting, meal preparation, and medication administration.
• Facilitate recreational activities, social skills development, and community outings.
• Ensure positive behavior support strategies are followed consistently.

Team Leadership & Training

• Supervise and mentor Child & Youth Support Workers.
• Provide coaching, feedback, and hands-on training to staff.
• Ensure staff follow individualized care plans, de-escalation protocols, and reporting guidelines.
• Conduct staff check-ins, shift handovers, and performance reviews.

Program & Facility Management

• Oversee daily program operations to ensure smooth delivery of services.
• Maintain a safe, clean, and structured environment for children and youth.
• Support transportation coordination for school attendance and community engagement.
• Ensure program schedules and activity calendars are followed.
• Identify areas for program improvement and collaborate with management to implement solutions.

Crisis Management & Emergency Response

• Serve as the first point of contact for behavioral escalations or crisis situations.
• Implement de-escalation techniques and support children through emotional regulation.
• Follow incident reporting procedures and ensure documentation is completed.
• Communicate with families, caseworkers, and external agencies when necessary.

Compliance & Documentation

• Maintain accurate client progress notes, medication logs, and incident reports.
• Ensure compliance with CARF accreditation standards and FSCD funding requirements.
• Support quality assurance processes to ensure program effectiveness.

Qualifications & Skills Education: Diploma or degree in child & youth care, psychology, social work, or a related field (preferred). Experience: Minimum 2 years in a leadership or direct-care role working with children/youth with disabilities. Certifications:

• First Aid/CPR (required or willing to obtain).
• Non-Violent Crisis Intervention (preferred).
• Valid Class 5 driver’s license and ability to transport clients (preferred).

Skills:

• Strong leadership, communication, and problem-solving abilities.
• Ability to balance direct client care with staff supervision.
• Experience with FSCD services, trauma-informed care, and behavior intervention techniques.
• Flexible, adaptable, and calm under pressure in crisis situations.

Schedule & Compensation

• Work Schedule: Flexible hours, including evenings, weekends, and on-call rotations.
• Location: Project Hope - Child & Youth Program (Edmonton, AB).
• Compensation: Competitive salary based on experience, with growth opportunities.

Why Join Us?

• Be part of a client-centered, inclusive organization.
• Gain leadership experience in a structured, supportive program.
• Work in a team environment with professional development opportunities.
• Help empower children and youth with autism and developmental disabilities.

How to Apply: Send your resume and cover letter to [email protected].