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Social Planning Analyst

Canadian National Railway
Montreal, QC
Entry Level
Posted 11 days ago

Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. This includes a wider IT resilience planning to incorporate those elements of IT such as infrastructure and telecommunication services. The Analyst will introduce optimizations and improvements based on test results and analysis. Main ResponsibilitiesOperation Excellence· Direct and coordinate staff efforts to formulate department-specific disaster recovery plans· Work with other I&T teams to develop and establish disaster recovery procedures for the restoration of mission-critical business applications in the event of natural disasters, technical failures, power outages, and human interference· Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes· Conduct risk assessments and business impact analysis to identify vulnerable areas within the company's critical functions.· Confer with other I&T teams and other key personnel to determine if changes in hardware or software configurations affect disaster recovery plan outcomes· Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development effortsInformation & TechnologyDelivery· Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices.· Inform and train staff members on their responsibilities concerning business continuity procedures and emergency response· Ensure that company equipment, systems, services, and facility are compliant with disaster recovery plans and procedures· Oversees the coordination of IT Services Continuity Management by periodic disaster recovery simulations and tests in order to practice and perfect the execution of the disaster recovery plans. This includes the analysis of the simulations and test results, and follow-up with relevant I&T teams for plan improvements.RequirementsEducation/Certification/Designation· Bachelor's degree in Computer Science or equivalent degree or work experienceSkills/Knowledge· Strong Project Management skills, along with effective use of policies and procedures· Organizational abilities to reliably manage audits, maintenance, and lead day-to-day activities and· Ability to influence and implement new processes and procedures· Ability to work under pressure· Strong problem-solving skills Information & TechnologyExperience· Minimum 5-8 years overall work experienceAssets· ITIL 2011 Foundation· Experience with DRAAS· Experience with building DR frameworks and governance for application services supported by 3rd party vendors.· Experience with auditing DR/BCP plans· Experience with SNow (creating dashboards and building reports)Working Conditions· This role requires supporting a 24/7 environmentAbout CNCN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.