About Us:

Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years. We are a global player with Italian roots specializing in complex infrastructure: innovative and sustainable works that improve the lives of people. In over a century, we built some of the world's most iconic infrastructure projects. Webuild envisions, designs, and builds major works and infrastructure for sustainable mobility, hydropower, water, and green buildings.

Webuild has won a new contract to deliver the Pape Tunnel and Underground Stations section of the Ontario Line and we are currently seeking a Communications & Community Engagement Advisor

This position is a full-time 100% onsite position at our downtown office.

POSITION SUMMARY

The Communications and Community Engagement Advisor will act as a point of contact between the Communications and Engagement team and the community working closely with the construction and lands and property teams.

Responsibilities:

• Engage with the community to address concerns, provide updates, and answer questions related to ongoing or upcoming projects.
• Cultivate positive, long-term relationships with stakeholders, building trust and rapport through clear, consistent, and respectful communication.
• Gather feedback from stakeholders and communicate insights back to the Communications and Engagement team to inform strategies and decision-making.
• Work closely with the Construction and Property and Lands teams to ensure alignment on engagement efforts and key messaging.
• Collaborate with the Property team to contact landowners and secure permission for site access, ensuring compliance with regulations and best practices.
• Assist the Property team with pre-condition surveys by coordinating with landowners and providing logistical support as needed.
• Collect, analyze, and report feedback from stakeholders to ensure concerns are addressed in a timely and effective manner.
• Compile and summarize community feedback, concerns, and suggestions to share with relevant internal teams.
• Work with the Communications team to assist in reporting back to the community on actions taken based on their feedback.
• Help promote company initiatives, projects, and community programs in a positive light through interactions with residents, businesses, and public officials.
• Represent the company at community meetings, public consultations, or other relevant events, providing information and fostering transparency.
• Provide updates to the community through various channels (e.g., newsletters, social media, or face-to-face interactions) as necessary.
• Act as a point of contact for resolving issues or concerns raised by the community.
• Collaborate with the Communications team and other departments to ensure any disputes or challenges are addressed promptly and professionally.
• Maintain a calm and empathetic demeanor when handling sensitive situations or complaints.
• Maintain accurate records of stakeholder interactions, feedback, and permissions granted by landowners.
• Assist in managing schedules for property access, pre-condition surveys, and other site visits in coordination with internal teams.
• Complete all reporting, documentation, and administrative tasks related to the engagement process.

Education and Qualifications:

• Exceptional interpersonal skills and demonstrated ability to build positive professional relationships with team members, stakeholders and members of the public.
• Ability to de-escalate issues in a calm, positive, and professional manner.
• A degree or professional designation is preferred (such as communication, environmental planning) although proven practical experience is essential
• 4+ years working in a similar role in the public or private sectors (working in the communications, consultation or customer service industry)
• 2+ years professional writing experience including: plain language, AODA, web-content, internal and external communications
• Strong analytical, planning, organizational, problem solving and time management skills
• A valid driver license and access to transportation
• Ability to work flexible hours, including evenings and remotely if required.

Work Environment

At Webuild, we are committed to fostering a diverse and inclusive culture that promotes gender equity and the recruitment of under-represented groups at all levels of our workforce.