Contract Duration: 12 months strong likelihood for an extension, or conversion to full time employee

Location: Hybrid Toronto Downtown

Daily Responsibilities:

Project Name: Digital BA Team

• Lead detailed requirement phases by identifying, tracking, escalating and/or resolving

business systems issues

• Assess, research, analyze and document sponsor/stakeholder needs in accordance with the

Project Life Cycle utilizing reporting tools, and requirements.

• Identify, track and resolve business systems issues

• Create or lead the development of detailed level process maps to facilitate requirements

gathering, gap analysis and for training use

• Manage project documentation (implementation plan, issues log, process maps, reports,

FTE analysis, etc.) and resolves emerging issues at the implementation stage of the project

• Contribute to successful project completion within budget and on time by identifying risks

and developing/recommending mitigation strategies

• Seeks input from the business by facilitating sessions

• Develop strategic training plan associated with introduction of new/ enhanced the

business processes

• Provide assistance with business user testing, when required

• Develop and maintain strong relationship with business partners and internal/external

team members

• Provide consulting services to business partners on new initiatives

• Identify issues and escalates/manages resolution as required

Must-have Skills/Experiences and/or Education, certifications, qualifications, designations:

• Minimum 8-10 years professional BA/BSA experience in a project-based Agile environment.

Expert at requirements gathering, documentation, testing and developing high level plans.

• Proven experience in Agile methodology

• Proven ability to gather Business and Systems requirements independently, having strong

business analysis and systems analysis skills.

• Solid understanding of system integration concepts and APIs

• Comfortable analyzing payloads (JSON/XML) mapping data elements to requirements

• Proven experience in Requirements analysis and quality documentation: Scope Modelling,

Business Process Modelling, Data Requirements, Business Rules Analysis, Non-Functional

Requirements, User Stories, Story Decomposition, and Story Mapping, Acceptance and

Evaluation Criteria Definition

• Excellent communication skills required; will be working with BU stakeholders and IT

stakeholders; Experience facilitating a large roomful of stakeholders (15-20 or more).

• Excellent collaboration skills, attention to detail, gap analysis, and ability to work on

multiple projects at the same time. Experience working on medium to large projects - over

$2 million.

• Deep Knowledge of requirements documentation and modeling tools (e.g., Word, Excel,

PowerPoint, Visio, JIRA/Confluence, Mural, Figma)

Nice-to-have Skills/Experience and/or Education, certifications, qualifications, designations:

• CBAP

• Master's Certificate in Business Analysis

• Prior experience in enterprise level and mobile projects

• Past testing experience in API';s using Postman.

• Knowledge of current Accessibility standards