General Manager

Club Pilates
Calgary, AB
Posted yesterday
Job Details:
Full-time
Management

COMPANY OVERVIEW:

Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.

Club Pilates is the largest Pilates company in the world. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates Calgary has six locations and is continuing to grow throughout the city and Nationwide.

POSITION:

The ideal Manager will oversee all Studio functionality from Sales to Instructors.

REQUIREMENTS:

2+ years of retail/service sales or fitness sales experience.
Confident in generating personal sales and training Sales Reps in sales
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgement.
An affinity and passion for fitness.
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
Proficiency with computers and Studio software.

DUTIES

Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into intro class
Membership sales
Manage staff schedule
Supervise Sales Representatives
Hire/Manage all instructors at the studio
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Review instructor evaluations performed by Master Trainers
Independently make decisions related to high level customer service
Collect out-standing dues
Maintain cleanliness and organization of the Pilates Studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned

COMPENSATION & BENEFITS:

This position offers a very competitive base salary; based on experience & performance
Commission paid on sales
Opportunity to bonus, based on performance
Unlimited growth potential within the company.

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