Our Financial client in Ottawa, is looking for a Senior Business Systems Analyst with a strong background in Identity and Access Management (IAM) and experience supporting large-scale projects involving Microsoft Entra ID (Azure AD). This opportunity is with a high-profile client in the public sector, requiring Secret-level security clearance and on-site presence in Ottawa 8 days per month.

The successful candidate will support the Clients Cyber Access Control team in driving key initiatives related to IAM deployment, stakeholder engagement, solution evaluation, and documentation.

Mandatory Qualifications:

• Degree or diploma in Computer Science, Engineering, or Business Administration
• 10+ years of business analysis experience, including stakeholder engagement
• 5+ years as a Senior BSA on large-scale IAM projects with:
• Microsoft Entra ID (Azure AD)
• Conditional Access Policies, Identity Governance, MFA, SAML, OATH
• Deep understanding of IAM concepts and enterprise access migrations
• Proven ability to write clear documentation, requirements, and functional specs
• Strong analytical and communication skills
• Knowledge of SDLC and QA/testing processesNice to Have:
• Knowledge of Zero Trust architecture
• Experience with SailPoint IdentityIQ (lifecycle mgmt., RBAC, policy enforcement)
• CBAP (Certified Business Analysis Professional) designation
• Data analytics or automation experience (scripts, macros, etc.)
• The successful candidate will support the Clients Cyber Access Control team in driving key initiatives related to IAM deployment, stakeholder engagement, solution evaluation, and documentation.

Responsibilities:

• Lead business analysis activities across departments to define and document business/system processes and requirements
• Support project teams in deploying Microsoft Entra ID components (Conditional Access, MFA, Identity Governance, etc.)
• Conduct stakeholder consultations and facilitate workshops with technical and non-technical resources
• Develop user stories, business artifacts, and solution specifications
• Create user acceptance test plans and support testing and training
• Prepare communication materials and end-user documentation
• Collaborate with stakeholders during solution evaluations and deployments
• Participate in incident troubleshooting and service recovery, including overtime as needed

Mandatory Qualifications:

• Degree or diploma in Computer Science, Engineering, or Business Administration
• 10+ years of business analysis experience, including stakeholder engagement
• 5+ years as a Senior BSA on large-scale IAM projects with:
• Microsoft Entra ID (Azure AD)
• Conditional Access Policies, Identity Governance, MFA, SAML, OATH
• Deep understanding of IAM concepts and enterprise access migrations
• Proven ability to write clear documentation, requirements, and functional specs
• Strong analytical and communication skills
• Knowledge of SDLC and QA/testing processes

Nice to Have:

• Knowledge of Zero Trust architecture
• Experience with SailPoint IdentityIQ (lifecycle mgmt., RBAC, policy enforcement)
• CBAP (Certified Business Analysis Professional) designation
• Data analytics or automation experience (scripts, macros, etc.)