Our Bottom Line is Different.

There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our clients.
Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: Change & Performance Enablement, Organizational Development

Job Number: REQ7614

Location: Edmonton or Calgary, AB (hybrid within Alberta)

Apply by: May 27th, 2024

Paygrade: K - OTH

System Title: Change Management Specialist 6

# Positions available: 1

Leader Name: Senior Manager, Change Enablement

Work Arrangement: Hybrid: You'll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives.

ATB is on a powerful journey to change management maturity. As a Change Management Specialist within the Organizational Development team, you will be part of a high energy group empowered to elevate our collective and individual capabilities across the organization. This role will be responsible for supporting People, Culture, Brand & Communications (PCBC) as they introduce changes into the organization, and support our change maturity, in partnership with other change team members, across ATB. You will work closely with project managers and program owners to assess, plan and execute change management plans and tactics to drive team member adoption of changes and ensure business results are achieved. You will also work closely with the Change & Performance team to build and deliver strategies for team members to utilize when adopting new changes. The Change Management Specialist will be required to work closely with other change practitioners across the organization to share best practices and build strong working relationships.

If you enjoy creating great experiences for stakeholders, appreciate the power of strong data and storytelling and are extremely organized with a high attention to detail in execution, this role is for you!

Responsibilities:

• Create detailed plans for how to roll out major changes in operating model to a group of people, which includes identifying major areas of impact, creating communications, and managing / monitoring key risks
• Execute change management tactics, including ensuring measurement towards progress is tracked and make any adjustments to your approach as necessary
• Acts as the point of contact in case any issues arise during the roll out period
• Provide advisory or coaching support on smaller projects that don't need a full change management team
• Establish and sustain strong, positive relationships with key partners (such as project managers, communications and learning partners) and project stakeholders, maintaining open lines of communication and addressing concerns as they arise
• Supporting ATB's change maturity progression by acting as an advocate for change practices within the team and across the organization
• Support PMOs across PCBC in ensuring the ATB Change Method tools and templates are accessible and up to date for initiatives to leverage, includes providing feedback to inform continuous improvement of the tools and templates
• Supporting change team in coordinating and managing stakeholder sessions on change across the organization (from executive to front line team member level as required)
• Supporting change community of practice efforts as required

Requirements

Accreditations:

• Bachelor's degree in management, communications, learning, organizational behaviour or related field
• At least one change certification in an industry accepted change methodology or standard (e.g. CCMP, IDEO U, Prosci) (desired but not required)

Core Technical Skills:

• Change management - Identifying change-related points of impact for projects and associated action plans
• Customer success and community engagement - opening conversations to end users to optimize experience
• Strategic planning - Establishing direction of a vision and roadmap for a given project, product or program
• Project management skills including lean management principles, process governance, project delivery, planning, steering, strategic planning and risk management
• Business fundamentals including metrics reporting, business process management, customer centricity, business analysis and business problem solving
• Design thinking and human centered design

Interpersonal and Leadership Skills:

• Stakeholder management
• Prioritization & managing expectations
• Active listening
• Relationship management
• Storytelling
• Vision design and delivery
• Exceptional coordination and organizational skills and strong attention to detail
• Passionate and future focused, bringing engagement and energy to high impact work
• Strong communication and facilitation skills
• Adaptability and flexibility to be working across multiple programs of work
• Team orientation (ONE ATB mindset) - a relationship builder
• Cross functional experience at ATB (either directly or indirectly) in working with different business units considered an asset

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying!

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens next?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.

Stay in touch!

ATB is excited to know you're interested in a career with us! Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.

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