- Deliver exceptional customer experiences to drive loyalty and sales.
- Connect customers with the right devices and services for their needs.
- Thrive in a fast-paced retail environment with flexible scheduling options.
- – Analyze marketing performance and customer behavior to identify growth opportunities.
- – Develop and maintain dashboards and reports to track key performance indicators.
- – Collaborate with cross-functional teams to translate data insights into actionable strategies.
- Expérience de 3 ans en gestion de produit dans un centre de contact.
- Expertise en AWS Connect et plateformes de centre de contact variées.
- Compétences en dépannage, analyse et communication efficace requises.