- – Translate product vision into actionable tasks for engineering squad delivery.
- – Prioritize and manage backlog to align business goals with customer needs.
- – Collaborate cross-functionally to ensure seamless product launches and rollouts.
- – Prepare high-quality coffee, espresso, tea, and light food items for guests.
- – Maintain cleanliness, organization, and compliance with food safety standards.
- – Manage inventory levels, restock supplies, and coordinate with approved suppliers.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.