

- Assist customers with upgrading phones and reviewing services.
- Resolve issues with service packages and recommend solutions.
- Provide information on TV channels, deals, and cost-saving options.


- Implement quality control programs for Shaw Precast products.
- Oversee continuous improvement initiatives in production processes.
- Develop expertise in Concrete Quality field for Shaw Precast.

- Field incoming calls, chats, and emails promptly.
- Identify customer needs and provide accurate solutions.
- Generate sales leads and meet call quotas.





















