- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high-quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Manage morning check-in process for trainees and ensure smooth operations.
- – Serve as main point of contact for clients and trainees, providing excellent service.
- – Update course schedules and maintain training files with strong organizational skills.
- Develop accurate and competitive project estimates.
- Provide strategic insight and technical expertise.
- Mentor team members to improve estimating skills.