- Expérience en service à la clientèle, idéalement en télécommunications.
- Résoudre les préoccupations clients tout en offrant un service exceptionnel.
- Maîtrise des outils informatiques et des technologies VoIP requise.
- – Manage website updates in Webflow, ensuring quality and consistency in content.
- – Analyze marketing performance using GA4 and Google Tag Manager, providing insights.
- – Execute email campaigns in Klaviyo, optimizing lifecycle flows and list health.
- – Manage multiple marketing projects, ensuring brand alignment and quality standards.
- – Develop and execute engaging social media content and email marketing campaigns.
- – Analyze performance metrics and prepare reports to optimize marketing strategies.