- – Oversee registration processes, applications, renewals, and complex cases.
- – Develop and revise regulatory documents, including Standards of Practice and Ethics.
- – Lead strategic projects to modernize regulatory processes and enhance public protection.
- – Oversee development and delivery of digital skills support programs for partners.
- – Develop program content and partner standards to enhance digital skills training.
- – Facilitate communication and collaboration among partners to address digital needs.
- – Conduct interviews to assess member lending and investment needs.
- – Analyze financial data to approve or decline loan applications within limits.
- – Provide financial counseling and recommend suitable credit union products.