- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.
- – Oversee registration processes, applications, renewals, and complex cases.
- – Develop and revise regulatory documents, including Standards of Practice and Ethics.
- – Lead strategic projects to modernize regulatory processes and enhance public protection.
- Assemble, repair, and mold dimensional adaptation in presses
- Troubleshoot and maintain molds for curing campaigns
- Prepare and maintain molds for curing a conform envelope