- Diplôme en thérapie respiratoire et membre de l'Association requise.
- Coordination et prestation de soins de qualité aux patients et familles.
- Excellentes compétences en travail d'équipe et respect de la confidentialité.
- – Welcome patients and guide them through the check-in process efficiently.
- – Manage phone lines, confirm appointments, and handle incoming mail promptly.
- – Update medical records and maintain clinic inventory and cleanliness standards.
- – Deliver personalized travel arrangements and modifications for premium Card Members.
- – Educate clients on benefits and self-service options to enhance their travel experience.
- – Resolve complex customer issues and de-escalate stressful situations with empathy.