- – Lead daily store operations to ensure a high-quality customer experience.
- – Coach and develop team members to enhance performance and engagement.
- – Maintain a safe and enjoyable environment for both customers and staff.
- – Deliver exceptional customer experiences in-store and through inbound/outbound calls.
- – Drive sales by identifying client needs and recommending tailored solutions.
- – Maintain accurate transactions and manage store operations efficiently.
- – Lead water resources and stormwater management projects, including flood studies.
- – Provide technical expertise in hydrologic and hydraulic modeling for urban systems.
- – Mentor junior team members while collaborating with multidisciplinary project teams.