- – Manage a team delivering high-quality digital services to government partners.
- – Ensure adherence to operational processes for incident and service request management.
- – Foster a positive team culture while driving continual service improvement initiatives.
- – Manage senior leader scheduling, meeting preparation, and follow-up activities.
- – Organize project documentation, maintain trackers, and update project management tools.
- – Liaise with stakeholders, draft communications, and coordinate information flow discreetly.
- – Lead bridge projects from concept to completion, ensuring design integrity and quality.
- – Mentor engineering teams, fostering collaboration and coordinating with in-house disciplines.
- – Prepare technical reports and cost estimates, adhering to design codes and standards.