- – Manage and train barista team to ensure quality and exceptional customer service
- – Develop relationships with customers and suppliers to enhance service offerings
- – Maintain inventory, order supplies, and ensure compliance with health regulations
- – Lead retail teams to achieve sales targets and key performance indicators.
- – Oversee daily operations, ensuring compliance with company policies and standards.
- – Analyze financial data to identify trends and enhance store profitability.
- – Drive new business development with a consultative sales approach for SMBs.
- – Manage end-to-end sales cycle: prospect, pitch, demo, present, and close deals.
- – Utilize Salesforce CRM to maintain accurate customer data and sales pipeline.