- – Respond to inquiries promptly via phone, email, and online platforms.
- – Lead engaging apartment showings, matching prospects with suitable homes.
- – Coordinate application screening, lease preparation, and move-in logistics.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.
- – Build relationships with manufacturers, educators, and community groups to expand youth programs.
- – Coordinate recruitment, onboarding, and support for youth in manufacturing placements.
- – Oversee project timelines, budgets, and performance targets using CRM and management tools.