- Diriger une équipe multidisciplinaire pour l'évolution de ServiceNow.
- Définir la feuille de route stratégique pour ITSM, OMT et TSOM.
- Influencer les parties prenantes et piloter des programmes de transformation.
- Lead strategic initiatives, ensuring alignment with corporate objectives.
- Foster collaboration across teams, enhancing governance and decision-making.
- Monitor performance, diagnose risks, and drive continuous improvement efforts.
- – Own real estate opportunity pipeline, focusing on sourcing new locations in Ontario.
- – Leverage relationships with landlords and brokers to uncover retail opportunities.
- – Evaluate site viability through market analysis, lease economics, and zoning factors.