- Gérer l'équipe de clavardage pour optimiser ventes et expérience client.
- Analyser données pour améliorer performance et conversion des ventes.
- Encadrer agents et promouvoir culture de performance et d'amélioration continue.
- – Lead and mentor estimating team, fostering collaboration and continuous improvement.
- – Oversee preparation of accurate estimates for labor, materials, and subcontracted work.
- – Build relationships with clients and suppliers to support successful tender submissions.
- – Coordinate program logistics and schedules to ensure smooth operations.
- – Manage communication between stakeholders to facilitate project success.
- – Track program progress and prepare reports for management review.