- Gérer l'équipe de clavardage pour optimiser ventes et expérience client.
- Analyser données pour améliorer performance et conversion des ventes.
- Encadrer agents et promouvoir culture de performance et d'amélioration continue.
- – Build relationships with manufacturers, educators, and community groups to expand youth programs.
- – Coordinate recruitment, onboarding, and support for youth in manufacturing placements.
- – Oversee project timelines, budgets, and performance targets using CRM and management tools.
- – Manage lifecycle and performance of enterprise applications and integrated systems
- – Drive project execution, ensuring alignment with scope, timelines, and resources
- – Collaborate with stakeholders to translate operational needs into technology solutions